Construction Operations Manager

Construction Operations Manager

Centennial Renovations

Position Summary

The Construction Operations Manager is responsible for supporting the successful execution of renovation projects through operational leadership, field support, quality control, subcontractor coordination, and process improvement.

This role bridges the gap between office planning and field execution while helping Centennial improve consistency, accountability, communication, and scalability.

This is a leadership role focused on:

• operational support
• field accountability
• quality control
• subcontractor coordination
• estimating support
• technician development
• process improvement

Core Responsibilities

1. Field Operations Support

• Visit active renovation sites regularly
• Support technicians and project coordinators with construction-related issues
• Assist with sequencing and problem solving
• Help maintain organization and professionalism on jobsites
• Ensure projects are progressing efficiently and according to plan
• Support production leadership in identifying and resolving operational bottlenecks

1. Quality Control

• Conduct routine quality inspections on active projects
• Identify deficiencies early before project completion
• Ensure workmanship meets Centennial standards
• Support technicians in improving installation quality and consistency
• Help develop and maintain field quality standards and procedures

1. Subcontractor Coordination & Development

• Assist with managing subcontractors on renovation projects
• Help coordinate scheduling and readiness for subcontractors
• Build and maintain relationships with reliable subcontractors
• Evaluate subcontractor performance, communication, and workmanship
• Help develop a preferred subcontractor network

1. Technician Leadership & Development

• Support, mentor, and coach renovation technicians
• Help technicians develop stronger site leadership skills
• Reinforce accountability, professionalism, and communication expectations
• Assist with onboarding and training of new technicians
• Support the development of future lead technicians and field leaders

1. Estimating & Pre-Construction Support

• Assist with reviewing larger renovation estimates
• Support labor planning and construction feasibility reviews
• Help identify construction risks before project start
• Assist with project sequencing and planning discussions
• Collaborate with production and design teams to improve project readiness

1. Production & Operational Improvement

• Work closely with:
• Production Captain
• Design Captain
• Project Coordinators
• Purchasing & Warehouse
• Help improve operational systems and project flow
• Assist in identifying recurring operational issues
• Support implementation of standardized renovation processes
• Help improve communication between office and field teams

1. Large Project Support

• Support planning and operational oversight on larger renovations and additions
• Participate in site meetings and coordination discussions when required
• Assist with project sequencing and quality management on larger jobs
• Support site leadership in maintaining project standards and organization

Key Performance Expectations

The Construction Operations Manager will help Centennial achieve:

• improved project quality
• reduced deficiencies and callbacks
• stronger field accountability
• improved subcontractor coordination
• smoother project execution
• improved technician development
• better communication between office and field
• increased operational consistency

Skills & Experience

Required

• Strong residential renovation construction knowledge
• Experience managing renovation projects or crews
• Strong troubleshooting and problem-solving skills
• Strong communication and leadership abilities
• Ability to organize and prioritize multiple projects simultaneously
• Professional and calm under pressure

Preferred

• Experience with:
• bathrooms
• kitchens
• additions
• custom renovations
• Experience coordinating subcontractors
• Experience reviewing renovation estimates
• Experience improving operational systems and workflows

Leadership Traits

The ideal candidate:

• takes ownership
• communicates clearly
• coaches people effectively
• solves problems proactively
• maintains high standards
• stays calm under pressure
• balances accountability with support
• works collaboratively with both office and field teams

Reporting Structure

Reports to:

• CEO

Works closely with:

• Production Captain
• Design Captain
• Field Leaders
• Project Coordinators
• Purchasing & Warehouse
• Subcontractors

Future Growth

This role is intended to become a foundational operational leadership position within Centennial as the department grows and takes on larger and more complex renovation projects.

The Construction Operations Manager will play a key role in helping Centennial build a scalable, high-quality renovation operation built on strong systems, field leadership, and operational consistency.