Sales Representative - New Home Sales (Toronto)

Overview

Sales Representative in York Region. Build What's Next at Minto. The role involves representing Minto projects, building meaningful connections with the local community and prospective homeowners, and supporting a transition into a rewarding career through relationship-building, accountability, and modern technology. Responsibilities

Welcome and greet all visitors to the sales centre and acknowledge customers promptly. Maintain a regular presence at sales centres to oversee appointments and presentations. Introduce Minto’s new home products and services and answer inquiries within guidelines and policies. Achieve monthly and annual sales targets. Understand customer personas and identify opportunities to deliver exceptional experiences. Schedule and conduct walkthroughs of inventory homes as required. Complete card calling and follow-up touchpoints with prospects and customers pre, during, and post sale within guidelines. Enter contact card data and maintain the customer database. Take initiative to improve processes and resolve issues. Liaise with the Design Centre to support business results. Create, prepare, and maintain on-site sales tools, including AVID information, sales/welcome packages, and marketing materials. Manage CRM data, ensuring accurate input, reliability, and system functionality. Support preparation of materials for new project launches and facilitate updates. Conduct weekly or bi-weekly on-site meetings with the Sales team to discuss CRM leads and lead management. Work with the Director of Sales on quarterly targets and reporting. Review APS, Condo Docs, and related documents for new community launches and manage updates. Promote and monitor incentives and propose changes or special promotions. Serve as the AVID representative for sales and work to improve customer service. Liaise with Marketing to ensure incentives and promotions are communicated effectively across communities. Manage, document, and resolve customer feedback and escalations. Manage special projects as required. Support customer experience initiatives, including external communications, call handling, and customer support. Assist communication between internal and external stakeholders such as sales representatives, solicitors, brokers, and service providers. Ensure all assigned processes are documented, key dates tracked, and transaction files maintained. Maintain reporting on lead scores and traffic sources. Submit weekly reports on current rates, active comparables, and incentives. Share relevant information with management and others who need to know. Shop local competition monthly and review competitive insights to compare directly to Minto. Stay current on community amenities. Attend and participate in sales meetings. Prepare and execute APS documents before scheduled appointments as required. Review sales files for accuracy and return them to sales assistants for corrections. Order and maintain Marketing and Sales materials. Conduct weekly inspections of sales centres and model homes to ensure cleanliness and proper presentation, and report concerns. Attend training to strengthen sales knowledge and skills. Assist with the setup of new sales centres. Perform other duties within the scope and purpose of the role as assigned by management. Qualifications

A Real Estate license is required. Minimum of 2-3 years of real estate experience, preferably in new home sales with a solid understanding of the real estate process and affiliated documents. Bilingual in English and Cantonese or Mandarin is considered a strong asset, enabling personalized support for our diverse homebuyer community. Proficient in Salesforce and integrated applications. Microsoft Office – Word, Excel, PowerPoint, and Teams. Exceptional customer service skills. Driver’s License and vehicle are required. Willing and able to commute to site locations across the Greater Toronto & GTA. Compensation

Hiring pay range: $36,000 per annum plus commission earned on every sale. Pay ranges at Minto are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse industries and lines of business. This pay range pertains specifically to the location for which the position is being filled. About Minto

Our mission is to build vibrant communities. Named one of Canada’s Best Managed Companies, we’re proud of a 70-year legacy and dedicated to delivering more — more growth, more purpose, and more impact — for our employees, homeowners, residents, and the neighbourhoods we serve. Minto does not accept speculative or unsolicited CVs from agencies outside our preferred supplier list. This role may involve the use of artificial intelligence tools to support recruitment. This posting reflects an existing vacancy. We are an equal opportunity employer committed to cultivating an inclusive and accessible workplace. We strive to build a team that reflects the diverse communities we serve, including individuals with disabilities. If you require accommodation, please contact hrrecruitment@minto.com. #TAS6

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