Long Term Care Consultant- Clinical and Operational Excellence

## Long Term Care Consultant- Clinical and Operational ExcellenceApplylocations: 3000 Steeles Avenue East, Suite 400, Markham, Ontariotime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 6, 2026 (11 days left to apply)job requisition id: R30303**Job Description**As the Long-Term Care Consultant (LTCC) – Clinical and Operational Excellence, you will contribute to Extendicare’s purpose of *Helping People Live Better* by serving as a key member of a high-performing team focused on driving quality and performance across selected long-term care homes. The LTCC is a highly competent and passionate member of the Clinical and Operational Excellence team, who plays a critical role in ensuring the delivery of exceptional resident care at a long-term care home. The LTCC is responsible for providing specialized support to long term care homes identified as high risk based on identified quality KPIs, compliance, and leadership capacity.**Outcomes:*** Serve as a strong advocate for resident safety and the ongoing improvement of quality care.* Ensure adherence to regulatory compliance regarding resident plan of care, as well as organizational standards, policies, and procedures.* Support the stabilization of the home environment as it relates to identified risk areas.**Key responsibilities include:*** **Assessment:**Conduct a pre-visit and on-site evaluation of clinical and operational program effectiveness using a standardized tool to ensure Homes in Focus meet operational, clinical and regulatory performance. Review clinical documentation and operational processes to ensure accuracy and regulatory alignment.* **Planning:** Work collaboratively to develop sustainable, home-focused improvement plans that address identified risks and align with best practices in long-term care, as outlined in the Home in Focus report.* **Implementation:** Work with the RDO’s, regional teams, and home leaders to implement improvement strategies, providing guidance and support throughout the process. Engage support teams to supplement support in specific areas as identified.* **Monitoring:** Monitor progress and evaluate the effectiveness of implemented strategies, adjusting as needed with a focus on the sustainability of action plans.* **Reporting:** Develop detailed reports summarizing findings from the on-site evaluation, including areas of elevated risk, and provide recommendations for corrective actions and performance improvement. Contribute to enterprise-level reporting to keep senior leadership informed of progress at the home level.* **Compliance:** Ensure all improvement plans and strategies comply with existing organizational policies and procedures, Long-Term Care regulations and industry best practices standards**What we’re looking for:*** Bachelor's degree in nursing, health administration, business, public health, gerontology, or a related field (required)* Master’s degree in health care administration, nursing, quality, education or leadership, an asset.* 10-years of experience in health care in a consultant or management role.* Strong understanding of LTC industry legislative requirements and continuous quality improvement (CQI) principles and approaches.* Experience in project coordination and change management in relation to advancing interprofessional quality of care.* Familiar with using data to drive decisions and skilled in translating policies into direct practice* Ability to facilitate learning for others, in keeping with the principles of adult learning.* Demonstrates strong leadership, oral and written communication and interpersonal skills.* Proficiency in a second language is considered an asset.* Computer proficiency (Microsoft Office applications, PointClickCare, provincial information repositories, etc.).* Ability to reason, think analytically and conceptually prior to taking decisive action.* Able to travel to all areas of identified region (Approx. 80% of time) as required, and in possession of a valid driver’s license.**What Extendicare has to offer:**At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:* Continuous mentorship, support for life-long learning and growth opportunities* Opportunities for advancement and career growth within the organization* A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.* Employee Family Assistance Program.* Robust benefits package.#Hybrid#ExtendicareOperations## **Time Type**Full time**Compensation Details**Compensation will be discussed during the recruiting process.At Extendicare, we’ve spent more than 50 years dedicated to enhancing quality of life for the people we serve across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to supporting care delivery in homes and communities nationwide. Our corporate roles play a vital part in enabling front-line teams to provide exceptional experiences for clients and families. Together, we foster a culture of collaboration, innovation, and accountability—creating solutions that strengthen our services and improve lives every day. We are committed to providing competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. This opportunity is a replacement for an existing role and to support transparency, a hiring range may be included with this posting. However, final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us. Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.### About UsExtendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands. We are committed to delivering quality care to meet the needs of the growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of 99 long-term care homes (59 owned, 40 under management contracts), deliver approximately 14.0 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 153,600 beds across Canada. Extendicare proudly employs approximately 23,000 individuals and manages an additional 5,000 joint venture employees, all of whom are highly qualified, trained and dedicated team members and passionate about providing high-quality care and services to help people live better.**Our Mission**To provide people with the care they need, wherever they call home.
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