Analyst, Vendor Performance

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve. We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors. You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills. So, if you’re looking to do what you love, we could be a perfect match. Our Expectations The individual responsible for implementing the vendor compliance policy will also be in charge of various vendor performance analysis functions and identifying opportunities to improve related processes. They will act as a subject matter expert, responsible for collecting, entering, reviewing, and analyzing data in order to summarize and report on vendor performance. They will also be responsible for promoting alignment among internal stakeholders through open and inclusive communication. Your Role Prepare and review vendor scorecards within the vendor management system Analyze and process claims and reimbursement requests Prepare and submit month-end financial reports Coordinate with internal and external stakeholders to ensure timely conflict resolution Ensure the monitoring and communication of key performance indicators (KPIs), service level agreements (SLAs), and contractual obligations Build strong relationships and collaborate with internal and external stakeholders to achieve program objectives Actively engage with vendors on open items and provide timely resolution Take a proactive approach to improving collaboration and increasing compliance throughout the order lifecycle Promote a culture of continuous improvement and innovation by leveraging business intelligence, adopting and contributing to best practices, new tools, process reengineering, and other efficiency-driven initiatives Assist in preparing monthly performance reviews for leadership Maintain documentation and data in the vendor management system for audit purposes Qualifications We Are Looking For 3-5 years of relevant experience in supply chain support (sales forecasting, procurement, project delivery) Bachelor’s degree (or equivalent) in operations management, logistics, engineering, operations research, or a related field Strong proficiency in MS Access and MS Excel Knowledge of JDA tools (demand, execution, order optimization) is an asset Solid understanding of procurement principles and processes Strong business acumen and communication skills Analytical mindset; expertise in solving complex technical problems Strong sense of partnership with multiple stakeholders Ability to work effectively both independently and as part of a team By joining the RONA family, you’ll enjoy many benefits, such as: A childcare centre that can accommodate up to 78 children (Remove if not applicable) A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations Electric car charging stations A fitness centre, sports activities, and showers Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations) Benefits: retirement savings plan, annual bonuses, student incentive program, etc. Career growth opportunities within the company An inclusive and safe working environment Promotion of work-life balance An employer that’s involved in the community And much more! If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs. RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.