Business Insights Analyst II - DAI

Description

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Are you a data-driven problem solver with a passion for detecting risk, uncovering fraud patterns, and driving proactive decisioning?

As part of TD Insurance’s Data, Analytics & Insights (DAI) team, the Fraud Analytics & Insights Analyst plays a critical role in transforming data into actionable intelligence that strengthens fraud detection, prevention, and business decision-making.

This is not a traditional reporting role. You will partner closely with Fraud Operations, Policy and Claims Investigations teams to build scalable analytics solutions, automate insights, and influence fraud strategies. Your work will directly contribute to reducing fraud exposure, improving detection accuracy, and enabling faster, smarter decisions.

Join a team where data doesn’t just inform — it actively disrupts fraud.

Key Responsibilities

• Design and build automated dashboards and pipelines to monitor fraud performance end-to-end (intake → detection → investigation → outcome) "> ">undefined
• Develop self-serve analytics tools to empower Fraud Operations and business partners
• Contribute to the automation of fraud reporting and workflows (e.g., reducing manual processes, improving data timeliness)
• Perform deep-dive exploratory analyses to identify fraud patterns, emerging risks, and operational gap
• Translate complex findings into clear, actionable recommendations that influence fraud strategy and business rules
• Evaluate the performance and impact of fraud initiatives (e.g., detection models, business rules, awareness tactics)
• Act as a thought partner to Fraud and Underwriting operations translating business problems into analytical solutions.
• Act as an AI enabler, embedding artificial intelligence into day-to-day fraud analytics processes to modernize workflows, automate insights, and enhance detection capabilities and decision-maki
• Ensure data quality and integrity through validation, documentation, and continuous improvement of data process
• Advance data literacy across the team, promoting best practices in business intelligence and data storytelling.
• Mentor and support team growth, sharing technical knowledge and business insight to uplift team capability.

Requirements & Skills

• Bachelor's or Master’s degree in Actuarial science, Mathematics, Statistics, Business Intelligence, Data Science, Computer Science, Finance, or a related field
• This job posting is intended for candidates with 2-7 years of experience, including: Expertise in analytics, data analysis, and statistical analysis Experience in the general insurance industry Experience with fraud detection, anomaly identification, or risk analytics frameworks
• Bilingual in English and French (required)
• Strong coding skills in SQL and Python
• Experience with data visualization tools (e.g., Power BI, Tableau, or Shiny/Posit)
• Excellent analytical skills and attention to detail, especially for quality control and data validation
• Strong communication skills, with ability to explain complex concepts to both technical and non-technical audiences
• Skilled in critical thinking, creative problem-solving, and time management
• Comfortable working independently and collaboratively in a dynamic environment

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Maîtrise d’une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.