Warehouse Associate II - Etobicoke

• Perform daily warehouse operations including picking, packing, shipping, receiving, and put-away activities in accordance with company standards.
• Operate RF (Radio Frequency) scanners and TWL system to accurately process orders, inventory movements, and shipments.
• Ensure all orders are picked and packed accurately to meet customer requirements and service level expectations.
• Load and unload shipments, verify quantities, and inspect products for damage or discrepancies.
• Support shipping operations (dock activities) including staging, palletizing, and confirming shipments.
• Maintain inventory accuracy through proper bin usage, scanning, and participation in cycle counts.
• Follow established SOPs, safety procedures, and compliance requirements, including proper equipment use.
• Meet and maintain productivity and quality metrics (e.g., pick rate, accuracy, on-time shipping).
• Assist with replenishment and stock organization to support efficient picking operations.
• Maintain a clean, organized, and safe work environment within the warehouse.
• Communicate effectively with supervisors and team members regarding operational issues or delays.
• Support cross-functional activities (receiving, returns, special orders) as required.

Preferred Qualifications

• 1–3 years of experience in a warehouse or distribution center environment.
• Experience using warehouse systems (e.g., TWL, RF scanners, or similar WMS systems).
• Ability to safely lift 50–70 lbs and perform continuous physical tasks (walking, bending, lifting).
• Familiarity with shipping and receiving processes, including dock operations.
• Basic understanding of inventory control and order fulfillment processes.
• Strong attention to detail with a focus on accuracy and productivity.
• Ability to work in a fast-paced, team-oriented environment with minimal supervision.
• Flexibility to work different shifts, including overtime when required.
• Knowledge of health and safety standards in a warehouse setting.
• Forklift certification is required.

Job Summary

Responsible for specialized warehouse tasks in receiving, inventory, customer service, and/or order processing.

Major Tasks, Responsibilities, and Key Accountabilities

• Receives, counts and records shipment data into the system. Matches packing list information to actual packed merchandise. Prepares packages/merchandise for storage.
• Record receiving data using computer.
• Pack, unpack, and mark stock items, using identification tag, stamp, or electronic marking tool or other labeling equipment
• Identify incorrect/short shipped items and immediately notify supervisor.
• Deliver products, supplies, and equipment to designated area. May operate forklift or other machinery in order to complete tasks.
• Verify computations against physical count of stock. Examine and inspect stock items for wear and defects.
• Maintains condition of work area (i.e. free of trash, product in correct location, etc.). Follows company safety policies and procedures and encourages other associates to do the same.
• May perform order layout and make changes to carriers or picking method. Performs other duties as assigned.

Nature and Scope

• Refers complex, unusual problems to supervisor.
• Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
• None.

Work Environment

• Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
• Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply Canada is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.