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Claims Advisor at Economical InsuranceDefinity • Winnipeg, Canada
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Claims Advisor at Economical Insurance

Claims Advisor at Economical Insurance

Definity • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
Join Economical as a Claims Advisor, specializing in the investigation and settlement of automobile claims while ensuring an exceptional customer experience. This position champions customer service in a hybrid work model.

You will work closely with the Team Leader to investigate first-party automobile claims and assist customers during the FNOL process. Your role requires excellent communication skills as you provide clear explanations of the claim process while maintaining comprehensive documentation. Prompt and courteous service will be essential to your success.

Key Responsibilities: • Set up FNOL and guide customers effectively • Investigate claims and confirm coverage • Provide fair and accurate claims service • Follow up with customers ensuring resolutions are met • Process claims payments within authority levels

Requirements: • Minimum high-school diploma required • Solid experience in automobile claims • Strong keyboarding skills and system navigation • Calm under pressure with excellent customer skills • Clearance of background checks required

Bring your expertise in automotive claims to Economical and thrive in a supportive hybrid environment. #J-18808-Ljbffr
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Claims Advisor at Economical Insurance • Winnipeg, Canada

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