Senior Release Manager - IFS Copperleaf (Vancouver)

Senior Release Manager – IFS Copperleaf (Vancouver) We are looking for a Senior Release Manager to manage, coordinate, and govern the delivery of IFS Copperleaf’s product releases. The Senior Release Manager is the single point of accountability for a release, owning it from planning through general availability, and ensuring the committed scope ships on the agreed upon date at the agreed upon level of quality.

Key Responsibilities

Release Train Coordination

Control and manage the release project plan across Core Engineering, AI Engineering & Transformation, and Agentic Platform.

Own and run the release battle rhythm, bringing all pillars, Product, and key cross‑functional stakeholders together to agree and deliver scope.

Lead cross‑pillar meeting cadences and govern release activities to provide real‑time visibility across pillars.

Operate a dual annual release cadence: maintain external GA cadence while accelerating internal releases for early adopters.

Release Planning & Scope Governance

Maintain the release project plan, calendar, and canonical scope baseline.

Coordinate cross‑pillar dependencies, sequencing, and shared‑capacity decisions.

Establish release‑level commitments, exit criteria, and definition of done at each gate.

Run change control to surface and adjudicate scope changes.

Run release progress reports and communications including risk register, schedule, and cost elements.

Cross‑Pillar Coordination

Partner with Program Managers and Technical Product Owners across pillars.

Aggregate pillar‑level status, risks, and dependencies into a release‑level view.

Convene cross‑pillar problem‑solving sessions for dependencies or scope changes.

Support Senior Directors in scope, capacity, and prioritisation decisions.

Cross‑Functional Alignment

Own gate release meetings, aligning Operations and Client Experience on support readiness.

Drive release enablement and coordinate demo releases with Solutions Consulting.

Own Executive Status meetings with senior leadership.

Bridge commercial commitments with engineering scope, flagging conflicts early.

Risk, Issue & Dependency Management

Identify, track, and elevate release‑level risks, issues, and dependencies.

Run release risk reviews and contingency planning at each increment.

Govern hotfix and out‑of‑band releases, coordinating approvals and communications.

Release Readiness

Frame readiness across commercial, early‑access, and general availability tiers.

Coordinate security, compliance, regulatory sign‑off with InfoSec, Legal, and Operations.

Coordinate early access and beta programs with Client Experience.

Ensure release readiness activities meet schedule and gate requirements.

Ensure documentation for engineering, client experience, operations, support, and solutions consulting is complete.

AOM Integration

Operate within the Agentic Operating Model, leveraging AOM as the release production model.

Collaborate with Program Managers, Technical Product Owners, and Senior Directors on AOM adoption.

Use AI‑powered tools to streamline release workflows and accelerate decision‑making.

Continuous Improvement & Operating Model Stewardship

Run cross‑functional post‑release retrospectives.

Track release metrics such as deployment frequency, cycle time, MTTR, scope variance.

Own release‑level success measures and report against them each cycle.

Maintain the release‑management playbook and evolve it based on metrics.

Drive process improvements grounded in evidence and Inspect & Adapt outcomes.

Building Knowledge

Stay fluent in AOM practices, AI tools, and emerging delivery capabilities.

Build awareness of how Product, R&D, Client Experience, Operations, Sales, Marketing, Legal, Finance, and Finance consume releases.

Cultivate trusted relationships across pillars and cross‑functional partners.

Qualifications

Applying Skills

Communicate clearly with both technical and non‑technical audiences.

Operate decisively under ambiguity and time pressure.

Balance competing priorities and align stakeholders toward a shared release goal.

Use modern delivery tooling effectively (Jira, Azure DevOps, Linear, release dashboards).

Apply structured thinking to scope, risk, and dependency management.

Use AI‑powered tools to improve visibility, decision‑making, and delivery workflows.

Influencing Behavior

Drive accountability across functions without direct line authority.

Hold the line on governance and quality under pressure.

Surface uncomfortable truths early and advocate for essential requirements.

Foster a culture of release discipline, transparency, and continuous improvement.

Promote release‑management best practices through documentation and cross‑pillar collaboration.

You Have the Following Background

5+ years in software delivery, with 3+ years leading release management.

Strong understanding of software development lifecycle, agile delivery, DevOps, CI/CD, and scaled‑agile principles.

Demonstrated coordination of cross‑functional teams toward predictable release outcomes.

Experience driving release enablement with Solutions Consulting and internal documentation.

Familiarity with the Copperleaf Suite and asset‑intensive industries.

Experience releasing software into regulated environments with InfoSec, Legal, and Compliance.

AI fluency: comfort using AI tools and understanding AI’s impact on delivery.

Strong written and verbal communication for executive audiences.

Ability to balance priorities and maintain momentum in dynamic environments.

Additional Information

Salary Range: $135,000 CAD – $180,000 CAD

Variable Company Bonus Plan

Permanent, Full‑time

Flexible paid time off, including sick and holiday

Medical, dental, and vision insurance

RRSP Company contribution

Life insurance and disability benefits

Tuition assistance

Community involvement and volunteering events

Location: Vancouver

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