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Bilingual Customer Service Role in MississaugaBilingualOne • Winnipeg, Canada
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Bilingual Customer Service Role in Mississauga

Bilingual Customer Service Role in Mississauga

BilingualOne • Winnipeg, Canada
11 days ago
Job type
  • Full-time
Job description
Elevate customer experiences as a Bilingual Customer Service Representative in Mississauga, ON. This hybrid work model offers four days in the office and one remote day every week.

This full-time position is a one-year contract with potential for permanency, focusing on customer and sales representative inquiries. The ideal candidate will handle incoming communications via phone and email while efficiently processing orders and transactions. Strong documentation skills in Salesforce are required for all interactions to enhance service quality.

Key Responsibilities: • Handle inbound inquiries from customers and sales representatives • Process orders and transactions, including credits and debits • Manage complaint resolution and follow up on service issues • Document interactions accurately in Salesforce

Requirements: • Around 1 year of customer service experience • Fluently bilingual in English and French

Bring your customer service expertise and bilingual skills to create exceptional experiences in a dynamic environment. #J-18808-Ljbffr
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Bilingual Customer Service Role in Mississauga • Winnipeg, Canada

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