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Steve Madden Canada
Sales LeadSteve Madden Canada • Niagara-on-the-Lake, ON, Canada
Sales Lead

Sales Lead

Steve Madden Canada • Niagara-on-the-Lake, ON, Canada
9 days ago
Job type
  • Full-time
Job description

At Steve Madden, the energy of our brand starts with our employees. We are bold, motivated, and always on the move — and we are looking for someone who shares this energy!

If you are enthusiastic, organized, and eager to work in the fashion industry, this could be a perfect fit for you.

We are looking for a Full-Time Sales Lead to join our team in the Niagara area to assist the assistant and store manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.

Major Responsibilities

  • Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
  • Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
  • Manages store in absence of Assistant Manager and Store Manager.
  • Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
  • Demonstrates salesmanship skills by maintaining sales productivity levels.
  • Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
  • Monitors deliveries of stock and properly receives from shipping company.
  • Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
  • Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
  • Implements security precautionary measures to protect company assets.
  • Able to use POS system
  • Other duties may be assigned.
  • Special projects as needed
  • Able to lift boxes maximum weight of 50 pounds
  • Able to stand for long periods of time, approximately 6-8 hours
  • Able to safely use a ladder, maximum height of 10 ft.

Education and/or Experience

  • High school diploma or equivalent.
  • 1-3 years experience in a retail store.

Language Skills

  • Ability to read, write, and understand French
  • Strong interpersonal and customer service skills
  • Strong verbal and written communication skills required.
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Sales Lead • Niagara-on-the-Lake, ON, Canada

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