Field Service Technician

HUB Parking Technology is the FAAC Group Business Unit that develops, manufactures, installs, and provides after-sales services for HUB Parking Access and Revenue Control Systems. We aim to meet every market expectation by offering a wide range of solutions from one of our three Parking Systems Brands.

We are looking for a Field Service Technician to join our Team in the Mississauga area.

What we offer:

The role gives you the opportunity to work in a fast –growing international company. You will be part of a dynamic and flexible team. We offer a full benefits package with state of the art facilities, delivery centers and worldwide partners.

Key Responsibilities:

• Onsite service and maintenance for our Parking and Access Control hardware and software.
• Provide technical support for multiple products.
• Need to have knowledge of electronics, mechanical devices and PC computer skills.
• Software and hardware support for clients and other field service technicians.
• Installation duties include equipment bolt down, installation, wiring termination, establishing communications to software host, configuring, and testing of new equipment under the direction of a HUB Project Manager.
• Work with various operating systems and have knowledge of networking for daily troubleshooting tasks.
• Manage customer escalations and ability to communicate on a technical level.

Requirements:

• Electronics Technical School training or equivalent.
• Microsoft Operating Systems experience required.
• A clean driving record.
• MS Windows Server and electronics experience preferred.
  
• MS Network and MS A+ Certifications preferred.
• Ability to work in an outdoor environment exposed to extreme weather conditions.
• Available to work scheduled weekend shifts.
• Available to work On-call shifts to include evenings, weekends, late nights, early morning hours.

Skills:

• Excellent written and verbal communication along with organizational skills a must.
• Trouble-shooting capabilities on a technical level.
• Team Player.
• Ability to work on proprietary software, as well has hardware communications, programming and repair.
• Comfortable using hand and power tools