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Strategic Operations Manager at AXA PartnersAXA Group • Montreal (administrative region), QC, Canada
Strategic Operations Manager at AXA Partners

Strategic Operations Manager at AXA Partners

AXA Group • Montreal (administrative region), QC, Canada
30+ days ago
Job type
  • Full-time
Job description
Transform customer service strategies at AXA Partners as a Senior Operations Manager. Your leadership will span across Roadside, Home, and Legal operations to foster exceptional client interactions. This strategic role demands a proven leader to develop the business plan and budget, ensuring alignment with AXA’s overarching goals. You will champion innovation, oversee process efficiencies, and enhance collaboration across departments to achieve top-tier service delivery. Key Responsibilities: • Manage annual business plans and budgets for operations • Lead initiatives aimed at improving service productivity • Develop client relationships and assess new business opportunities • Ensure compliance with outsourcing contracts and performance standards • Create motivational environments that drive team performance Requirements: • Bachelor’s degree in business or related field • 8 years management experience required • 10+ years in the Roadside industry preferred • Bilingual French/English for cross-border collaboration • Experience in coaching and developing teams essential Shape the future of customer care with your operational expertise at AXA Partners. #J-18808-Ljbffr
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Strategic Operations Manager at AXA Partners • Montreal (administrative region), QC, Canada

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