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user support technicianSMART INTEGRATED • Mississauga, ON, CA
user support technician

user support technician

SMART INTEGRATED • Mississauga, ON, CA
25 days ago
Salary
CA$37.00 hourly
Job type
  • Full-time
  • Permanent
Job description
  • Education: College/CEGEP
  • Experience: Experience an asset
  • Tasks

  • Give access to computer networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Work conditions and physical capabilities

  • Fast-paced environment
  • Repetitive tasks
  • Personal suitability

  • Efficient interpersonal skills
  • Organized
  • Employment terms options

  • Morning
  • Employment terms options

  • Day
  • Workplace information

  • Hybrid
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week
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User support technician • Mississauga, ON, CA

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