Paradigm Salesforce Technical Director, Global Deloitte Technology

Job Type: Permanent
Work Model: Remote
Reference code: 133488
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Halifax, NS; Ottawa, ON

Our Purpose

At Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.

By living our Purpose, we will make an impact that matters.

• Have many careers in one Firm.
• Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
• Learn from deep subject matter experts through mentoring and on the job coaching

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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

• Lead IT management, planning, architecture and design, engineering, deployment, operations, and maintenance of enterprise-wide solutions delivery and the product portfolio.

• Lead the governance for decision-making and financial accountability for the solutions, development, and funding of value streams

• Lead and motivate delivery teams to deliver solutions through Agile development, promoting culture of excellence.

• Plan and lead stages of product development and its related projects/releases and how each affects the business, to include approving costs, timelines, and standards to be met, and monitoring these through each project.

• Drive overall execution of strategy by aligning account team, development hubs and other technology services

• Focal point for demand management and prioritization

• Define and implement KPIs to track value realization for all new and existing technology asset investments

• Keep abreast of industry best practices and bring relevant insights and solutions to meet the organization's strategic business needs while identifying opportunities for innovation

• Build ‘trusted advisor’ relationships with senior business leaders, as well as foster collaboration between technology teams.

• Define technical evaluation criteria and participate in product selection for technology architecture domains.

• Resolve technical approaches at a directional level and ensure all major technical decisions result in a coherent systems design.

• Foster support and product roadmap relationships with application vendors and handle and communicate upgrades and updates.

• Develop annual strategy, budgets, work plans, and project schedules in partnership various collaborative partners. Maintain comprehensive budget and resource management plans, which will include full time US employees, India staff, contractors, and vendors

• Guide preparation of financial reports and forecasts and other ad-hoc financial analysis as requested.

• Collaborate with leadership to define and guide the strategic technical direction for the products / platforms.

• Maintain expert level knowledge of designated products and facilitate collaborative development of technology standards, roadmaps, and leading practices

• Continuously drive the improvement of service quality, availability and performance, working closely with delivery leaders to identify areas of improvement and define action plans to meet current/future business requirements

• Accountable for ensuring risk identification, forecasting, assessment, mitigation and reporting processes are in place and adhered to by all impacted parties

About the team

Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

Enough about us, let’s talk about you

• Bachelor's Degree in Computer Science or related field required

• 15+ years in progressive technology leadership roles including experience leading a team, setting priorities and plans to meet global business goals and objectives

• 8-10 years on Salesforce Solutions and Delivery

• 10+ years of experience within a programming and application system environment

• 10+ years' of relevant IT experience within professional/financial services and senior leadership experience

• in a software development organization

• Experience working with business sponsors, product owners and development teams to define

• requirements and lead scope of defined features and functions during project lifecycle

• Expertise in leading the delivery of mid-to-large technology solutions

• Experience in maintaining integrity, accountability, transparency and quality in governance, performance

• and reporting activities

• Deep understanding of the latest technology, market and trends

• Experience with SDLC methodologies (Agile, SCRUM, RUP, other)

• Experience in cloud applications delivery

Total Rewards

The salary range for this position is $140,000 - $260,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.

We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

You shape how we make impact.

Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

Be the leader you want to be

Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

Have as many careers as you want.

We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

The next step is yours

At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.

We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).

When you apply, we will review your application using Deloitte's Global Talent Standards to ensure a consistent recruitment experience. Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.