Senior Analyst, Third-Party Risk – Knowledge Management

This role is accountable to execute against the team’s knowledge management strategy by optimizing how information is stored, shared and communicated by the Functions Supplier Management Office (FSMO) and includes but is not limited to, internal collaboration tools and enterprise-facing and team-facing websites. Based on direction provided, the incumbent will author or partner with content owners to update, develop, monitor, plan, provision, project manage and execute on team or enterprise-facing content owned and or managed by FSMO related to third party risk management policies, standards, and processes.

The incumbent is also responsible for the execution of daily management and project management of content and initiatives for all web-based team and enterprise facing information and ensures a proper standard is followed in support of online content governance practices. Online content aspects include (and is not limited to) web design, web forms, AI tools, information architecture, managing the flow of and revision history of content and helps the respective team to be organized and up to date with online team and enterprise facing exposure of content.

The details of this role that will help you decide

Position: Senior Analyst, Third-Party Risk – Knowledge Management
Competitive Salary
Location: Toronto, ON
Hybrid – currently 3 days a week from office, 2 remotely (this could change at any time to 4 days a week in office).
12 month contract (Potential of extension/Conversion)

Advantages
This position offers the opportunity to work within a collaborative and supportive team environment.
The role will provide challenges and growth opportunities within a global organization.
37.5 hrs weekly; 15 mins break am, 15 mins break pm, 1 hr lunch break

Responsibilities
Primary Responsibilities

Planning & Execution (60%)
•Partner with Brand, Design and Digital teams to ensure appropriate content governance is achieved with organizational messaging of third-party risk practices.
•Optimize how third-party risk materials managed by the team is updated, stored, shared and communicated.
•Support team strategic communication content with initiatives and events while overseeing multiple project deliverables.
•Support the creation and or delivery of third-party risk online content as it relates to key messages and newsletters.
•Provide advice and counsel with third-party risk content approaches in support of communication initiatives.
•Exercise good judgment in identifying and responding to complex third-party risk issues or inquiries impacting the team and demonstrate leadership in developing timely responses that protect team reputation and supports team strategies.
•Apply frequent reviews of the team’s online third-party risk content to ensure respective information is relevant and up to date.

Thought Leadership Execution (25%)
•Proficient with writing, proofreading and editing with proven experience in planning, developing and delivering on strategic communications.
•Aligns the objectives and execution of team initiatives with overall organization and enterprise third-party risk objectives, strategies and context.
•Seeks out industry trends and organizational knowledge to understand the possibility of alternative approaches and solutions.
•Clearly communicate expectations on a regular basis to determine job fulfillment and identify improvement opportunities.
•Assess business needs using business agility concepts to determine workload capacity and prioritization to meet demand.

Relationship Management (15%)
•An excellent communicator (verbal and written) with strong presentation, interpersonal and public speaking skills.
•A supportive individual with the ability to work in a highly collaborative cross-functional and third-party risk environment.
•Adept at operating with a high degree of autonomy, a proactive, entrepreneurial mindset and the ability to build relationships and establish rapport with others across the business.
•Able to demonstrate analytical skills with excellent attention to accuracy and detail while working with ambiguity.
•Well organized with a superior understanding of third-party risk practices, project management skills and proven ability to work well under pressure.
•Knowledgeable in Microsoft Office including Word, Excel, PowerPoint, Outlook, Teams and experienced with digital communications tools (ie – web content management systems, AI tools and Sharepoint) and know how to leverage them to their full capacity; experience with web or marketing considered an asset.
•Flexibility to work in a fast-paced, deadline-oriented environment.

Qualifications
Technical Skills
•Strong understanding of consulting, requirements gathering, analysis and documentation.
•Experience in Project Management and data analysis.
•Experience and knowledge of Procurement policies and frameworks.
•Superior/Expert in MS Office suite (ie - Word, Excel PowerPoint, Visio), and Microsoft QnA Maker.
•Superior/Expert with digital communication tools (ie - Web Content Management systems, chat bots, Sharepoint, etc).
•amiliarity in using AI tools (personally and or professionally).
•Strong understanding of consulting, requirements gathering, analysis and documentation.
•Experience in Project Management, data management and visualization (data analysis).
•Understanding and knowledge of Procurement and Supplier Risk Management policies and frameworks.
•Superior/Expert in MS Office suite (ie - Word, Excel PowerPoint, Visio) and usage of reporting tools like Tableau, BI Analytics etc.
•Proficient use with Risk Management tools (RSA Archer)
•Proficient use with Procurement tools (Ivalua, Ariba)

Must-have Skills/Experiences and/or Education, certifications, qualifications, designations:
•1+ year supporting a Supplier Management, Risk Management, or Procurement team.
•3+ years in an online marketing, communications or content management role.
•3+ years using online collaborative tools / social media platforms (ie – web content management systems, chat bots, AI tools, Sharepoint etc).
•3+ years of advanced HTML knowledge.
•BA Degree in Marketing or Communications or a related field

Nice-to-have
•Third Party Risk designations
•BA Degree in Marketing or Communications or Journalism or English


Soft Skills:
Behavioral Competencies
•Confident communicator and presenter
•Superior oral and written communication
•Excellent organization and planning
•Superior project management and time management
•Wide degree of creativity and latitude
•Strong knowledge and understanding of current trends with digital tools
•Strong analytical thinking
•Collaborative and strong team player (Personable and able to build relationships with key stakeholders)
•Ability to manage conflicts and issues resolution and escalation
•Self-motivated with a positive and professional approach

Summary
If you have experience in a professional corporative environment and you are interested in the Senior Analyst, Third-Party Risk – Knowledge Management role, please apply online today!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.