The Opportunity:
The Asset Management Specialist (GIS), term position will support the operational service delivery and maintenance management needs of the Water Services portfolio.
Reporting to the Team Leader, Asset Management the Asset Management Specialist (GIS) is responsible for supporting the division in identifying and implementing improved processes related to sustainable service delivery, maintenance management, and lifecycle management.
The specialist will work directly with linear asset data and information related to water services infrastructure and will actively apply technology and tools to support information informed planning and decision making on the infrastructure portfolio.
The position requires a general understanding of the workings and needs of the City as it relates to service delivery within the context of operations, repair, and maintenance management practices.
Responsibilities include:
• Responsible for the accuracy, integrity, and quality of asset information within the computerized maintenance management system (CMMS/Cityworks) and the GIS environment
• Directly supports data collection, data validation, data correction and/or data updates
• Formats data records and/or facilitates the transfer of files into the GIS database
• Aligns all work with best practices for work order management, maintenance management, and lifecycle management
• Tracks existing assets, addition of new assets including the performance tracking for operations and maintenance (O&M) activities
• Collaborates on the development and implementation of standardized business processes, workflows, reporting structures, and system configurations
• Coordinates with operational staff to update work plans, preventive maintenance schedules, asset information, work order updates, as needed
• Adept at compiling, analyzing, interpreting, and reporting asset data and information as the foundation for lifecycle planning and decision-making
• Supports the development of web maps, dashboards and visual aids for analysis and reporting
• Collaborates on the development and implementation of quality control procedures for asset data to ensure accuracy, consistency, and completeness of information
• Collaborates with GIS and Application support to improve the database interface and overall system performance
• Provides support and training to CMMS/Cityworks users; collaborates with end users on system and business process enhancements to improve service delivery
• Supports Tangible Capital Asset (TCA) reporting requirements
• Other duties as the position evolves
You Bring:
• Degree or diploma in Business, Engineering, IT, GIS or similar
• 2 to 3 years of increasing responsibility working directly with asset data and information within an ArcGIS environment (ArcGIS Portal, Online, and Mobile Applications)
• Experience working with Cityworks or other CMMS systems as an advanced user who has full knowledge of software functionality and business processes
• Direct experience with day-to-day operations and field staff performing all aspects of infrastructure operations and maintenance management, is preferred
• Working knowledge of Water Services operations, is preferred
• Familiarity with municipal government operations, is preferred
• High attention to detail and a passion for data and information quality
• Growth and entrepreneurial mindset with an appetite for influencing and leading change
• Excellent communication, interpersonal, and organizational skills
• Proactive communicator with a proven ability to successfully problem solve
• Committed team player with a strong service orientation and excellent relationship building skills
• Ability to manage time and priorities effectively
• Ability to work independently in a dynamic team environment
• Ability to interact effectively at all staff levels and to develop effective working relationships'
We Offer:
Along with a competitive compensation program and City paid health and dental premiums, this position also includes:
• Excellent health, dental, paramedical and benefits plan
• Career development and tuition reimbursement
• Employee discounts, gym membership, social events and health & wellness initiatives
Continuous learning through training and development is encouraged as are flexible work arrangements, when possible. We recognize that our people work best when they feel engaged in their environment and appreciated for their efforts and our overall benefits package reflects that.
Additional Information:
This is a six-month temporary role, scheduled at 37.5 hours per week.