Talent.com
White Cap Canada Inc.
On-Site Solutions AssociateWhite Cap Canada Inc. • Nanaimo, British Columbia, Canada
On-Site Solutions Associate

On-Site Solutions Associate

White Cap Canada Inc. • Nanaimo, British Columbia, Canada
30+ days ago
Salary
CA$23.25 hourly
Job type
  • Full-time
  • Quick Apply
Job description
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job SummaryResponsible for daily executing of our service commitment and identifying customer's needs as well as outlining specific goals to meet those needs.
Major Tasks, Responsibilities and Key Accountabilities:
  • Coordinates and executes timely set up of new customers in the program environment. Follows up on backorders and pre-packing products.
  • Maintains a current and accurate base of product knowledge and applies that knowledge when servicing customers.
  • Serves as point of contact for escalating issues or activities that the customer encounters during product implementation and expedites the resolution of customer complaints.
  • Maintains itinerary/site visit log, tracks visits/services, and identifies patterns. Reviews with manager weekly to discuss metrics and deliverables.
  • Promotes the product line and services, and supports marketing campaigns. Serves as a subject-matter expert for vending solutions.
  • Conducts weekly review with manager to discuss metrics and deliverables and attends customer meetings.
  • Supports customers in keeping on-site services organized and clean, processes orders in the system, picks/packs orders, follows up on backorders, and pre-packs product.
  • Contributes to the maintenance of lasting relationships with customers through knowledgeable communication and proactively resolves issues and identifies opportunities to innovate, improve service, and reduce costs.

Nature and Scope:
  • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
  • None.
Work Environment:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors, such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
  • Typically requires overnight travel less than 5% of the time.
Education and Experience:
  • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Preferred Qualifications:
  • 1+ years of sales or account management experience.
  • Must have a valid Drivers License and acceptable motor vehicle record to meet carrier requirements.
  • Applicant must be willing and able to perform some amount of physical work such as racking and shelf building, putting away stock, cleaning and organizing construction and industrial work environments.

If you’re looking to play a role in building Canada, consider one of our open opportunities. We can’t wait to meet you.
Minimum Pay: $23.25



    About White Cap Canada Inc.:

    Comprehensive Benefits Packages, RRSP Matching Plan, Internal Learning Centre, Competitive Salary, Career Growth, Wellness Programs & Tuition Reimbursement.

    Create a job alert for this search

    On-Site Solutions Associate • Nanaimo, British Columbia, Canada

    Similar jobs

    Cloud & Dedicated Hosting Provider Senior Ops. Architect - \"RMS\" Retail Marketing Solutions LLC

    \"RMS\" Retail Marketing Solutions LLCnanaimo, bc, ca
    Full-time +1

    Retail Marketing Solutions LLC “RMS”) is a Global Operations Agency specializing in:.Business Infrastructure and Practices Consultation).Domains | VPS & Dedicated Servers | Infrastructure Managemen... Show more

     • Promoted

    Site Superintendent: Smart Home & Passive House Projects

    Linxus GroupNanaimo, Regional District of Nanaimo, CA
    Full-time

    A construction company specializing in smart homes seeks a Site Superintendent in Nanaimo.The role involves overseeing residential construction projects, ensuring quality and safety, and leading a ... Show more

     • Promoted

    Earn up to $400 per Day by Playing Games and Taking Surveys

    AlmediaLantzville, British Columbia, Canada
    Full-time

    Since its launch 5 years ago, over 50MN users have earned and withdrawn over $150MN! The platform is rated 4.TrustPilot with over 230k+ reviews, establishing Freecash as one of the highest rated op... Show more

     • Promoted

    Customer Success Associate (Launcher) - C$55,000 - C$72,500 A Year - Remote

    CaribouNanaimo, Canada
    Remote
    Full-time

    The Customer Success Associate will onboard and support home-care agencies, coordinate onboarding tasks, and train customers. Show more

     • Promoted

    Certified Utility Arborist

    Davey Tree Expert CoNanaimo, Regional District of Nanaimo, CA
    Full-time

    As a Utility Arborist you get to apply your skills for our customers across various utilities.You will support multiple service points across our various contracts ensuring we are constantly able t... Show more

     • Promoted

    Community Inclusion Specialist

    Pacific Coast Community Resources IncLake Cowichan, Cowichan Valley Regional District, CA
    Full-time

    A community support organization in Cowichan Valley is seeking a Community Inclusion Worker to assist individuals in participating in personal, social, vocational, and volunteer opportunities.The i... Show more

     • Promoted

    Enrollment Consultant - $21 - $22 An Hour - Part Time

    ManpowerGroupNanaimo, Canada
    Full-time +1

    The Enrollment Consultant engages candidates to enroll them in the Right Management service program by providing customer service and managing inbound/outbound calls. Show more

     • Promoted

    Remote and Hybrid Independent Contractor Technology Lawyers (Canada) - MT>Align, a division of

    MT>Align, a division of McCarthy Tétrault LLPnanaimo, bc, ca
    Remote
    Full-time

    Work for yourself, but with us!.Align, a division of McCarthy Tétrault LLP, pairs high caliber independent contract lawyers with our clients who need legal support.Align, successful applicants will... Show more

     • Promoted

    HR & Office Operations Leader

    Home Instead NanaimoNanaimo, Regional District of Nanaimo, CA
    Full-time

    A caregiving services provider in Nanaimo is seeking a full-time Administrative Assistant.This role involves coordinating HR activities, managing office operations, and providing exceptional custom... Show more

     • Promoted

    Associate

    Smith-Andersen-Nanaimo, Regional District of Nanaimo, CA
    Full-time

    Job Type: Hybrid – WFH + In Office.Salary Range: $110,000 - $140,000.Smith + Andersen is a trusted, Canadian engineering firm, recognized for its multi-disciplinary expertise.With more than seven h... Show more

     • Promoted

    Earn Money By Taking Surveys - Remote

    AlmediaLantzville, Canada
    Remote
    Full-time

    Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

     • Promoted

    Software Business Analyst - Alpha Bravo Development

    Alpha Bravo Developmentnanaimo, bc, ca
    Full-time

    We’re a fast-growing software development agency that helps service-based businesses across the U.Our team values ownership, innovation, and building long-term partnerships with clients.We’re looki... Show more

     • Promoted

    Onsite IT Technician - Growth MSP | Company Vehicle

    Rise PeopleNanaimo, Regional District of Nanaimo, CA
    Full-time

    A growing managed services provider in Nanaimo is seeking an experienced IT technician to assist clients with their IT needs.This role involves deploying workstations, troubleshooting network issue... Show more

     • Promoted

    Data Center Technician Canada Onsite

    RM Staffing B.V.Nanaimo, BC, CA
    Permanent

    Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations.We provide hosting space, future-proof upgrades, and 24/7 support through... Show more

    Coordinator, Site Operations

    Vancouver Island Health AuthorityNanaimo, Regional District of Nanaimo, CA
    Full-time

    In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; a... Show more

     • Promoted

    On-Site Solutions Associate

    White Cap Canada Inc.Nanaimo, Regional District of Nanaimo, CA
    Full-time

    A position at White Cap isn’t your ordinary job.You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.The White Cap family is commi... Show more

     • Promoted

    Full-Time Focus Group Participant ($75- $150 per 1 hour session)

    ApexFocusGroupNanaimo, BC, CA
    Full-time +1

    Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

     • Promoted

    Cloud & Dedicated Hosting Provider Senior Ops. Architect

    \"RMS\" Retail Marketing Solutions LLCnanaimo, bc, ca
    Full-time +1

    Retail Marketing Solutions LLC “RMS”) is a Global Operations Agency specializing in:.Business Infrastructure and Practices Consultation).Domains | VPS & Dedicated Servers | Infrastructure Managemen... Show more