Talent.com
Fairstone Bank
Representative, Operations SupportFairstone Bank • Toronto, Ontario
No longer accepting applications
Representative, Operations Support

Representative, Operations Support

Fairstone Bank • Toronto, Ontario
30+ days ago
Salary
CA$16.98 hourly
Job type
  • Full-time
Job description

Who we are:


Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, Eden and Fig.


Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers.


Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank.


Join Fairstone as a Representative, Operations Support and be part of our talented and growing team!


What will you be doing:


  • Performs basic research and tasks as assigned.
  • Maintain documentation packages for daily work.
  • Perform basic to moderately complex research and customer inquiry resolution.
  • Manage the daily production of exception reports and make the necessary corrections (or assign the task).
  • Update procedures documentation.
  • Work under general supervision and established procedures to perform job duties


What we’re looking for:


  • 2 - 3 years of relevant operations and/or administrative experience.
  • Excellent Microsoft office skills (Excel, Word, VBA a plus.)
  • Excellent communication and problem solving skills.
  • Quick learner
  • Thorough analytical skills
  • Must be able to communicate in both French and English with our customers across Canada (50% English and 50% French).
  • Good or higher performance review consistently obtained (Fairstone financial employees)

What you’ll love about working here:


  • Award-Winning Culture: We’re proud to be recognized as a and one of by Canada’s Top 100 Employers.
  • Work-Life Balance: Enjoy flexibility with our hybrid work model designed to support your lifestyle.
  • Time to Recharge: Generous vacation based on your role, statutory holidays, plus 6 wellness days to prioritize your well-being.
  • Compensation Package: Competitive base salary plus an annual incentive bonus tied to performance.
  • Comprehensive Benefits: Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
  • Future-Ready Savings: Group Retirement Savings Plan with up to 7% employer match.
  • Exclusive Perks: Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
  • On-Site Fitness: Gym access at our London and Montreal offices.
  • Continuous Growth: Education Assistance Program and Fairstone Academy for training and skill development.
  • Family Support: Parental leave top-up program to help you during life’s big moments.
  • Community Impact: One paid volunteer day to give back to causes that matter to you.

What you can expect - pay & process:


  • Expected base hourly rate range of $16.98 - $23.83.
  • This posting is for an existing vacancy within our organization.
  • Artificial intelligence may be used in parts of the recruitment process.
  • All candidates considered for hire must successfully pass a criminal background check, credit check, and validation of their work experience to qualify for hire.

If what you read excites you, we’d like to hear from you! Please submit your application and we’ll contact you if you become selected for first stages of the interview process.


Learn more:

Create a job alert for this search

Representative, Operations Support • Toronto, Ontario

Similar jobs

Pega Technical Lead - Operations Support

Tata Consultancy ServicesToronto, ON, CA
Full-time

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c... Show more

 • Promoted

Operations Representative (Banking)

Fidelity CanadaToronto, ON, CA
Full-time

Current work authorization for Canada is required for all openings.You will be working on a hybrid schedule as part of Fidelity’s dynamic working arrangement.The work location for this role is 483 ... Show more

 • Promoted

Office Administrator (Travel Operations Support) - toronto

Peerless Travel Grouptoronto, on, ca
Full-time

We are seeking a highly organized, service-driven Office Administrator to support daily operations across our Travel and Tours divisions.This role sits at the center of the organization, combining ... Show more

 • Promoted

Toronto Operations Specialist, Professional Resources

McCarthy Tétrault LLPToronto, ON, CA
Full-time

McCarthy Tétrault is seeking a Specialist in Professional Resources for our Toronto office.Utilize your expertise in talent program delivery and operational support to contribute significantly to o... Show more

 • Promoted

Head of Operations

CanadaVisaToronto, ON, CA
Full-time

Company Name: CanadaVisa / Cohen Immigration Law.Job Type: Full-time, Permanent.Annual Salary: Based on experience and qualifications (~$150,000+) | Performance Bonus.Work Location: Toronto or Mont... Show more

 • Promoted

Senior Revenue Operations Leader (Remote)

Smile Digital HealthToronto, ON, CA
Remote
Full-time

A healthcare technology company is looking for a Manager of Commercial Operations to lead and align revenue-generating teams.The role focuses on enhancing the efficiency and effectiveness of Sales ... Show more

 • Promoted

Toronto Operations Specialist, Professional Resources

McCarthy TétraultToronto, ON, CA
Full-time

McCarthy Tétrault is seeking a Specialist in Professional Resources for our Toronto office.Utilize your expertise in talent program delivery and operational support to contribute significantly to o... Show more

 • Promoted

Operations Manager - Lorex Technology

Lorex Technologymarkham, on, ca
Full-time

Department of Position: Operations.Reports to: Senior Manager, Operations.For 34 years, Lorex has been creating security systems designed to protect your home and business.Founded and headquartered... Show more

 • Promoted

Renewals Operations Leader

Equitable GroupToronto, ON, CA
Full-time

A leading Canadian bank is looking for an Associate Manager, Renewals Administration in Toronto.This role involves overseeing the Renewals team to ensure efficient loan renewals and high accuracy i... Show more

 • Promoted

Systems Admin & Operations Support - Intermediate

Rubicon PathToronto
Full-time

A technology solutions provider in Toronto is seeking an Intermediate Systems Administrator/Operations Support Specialist.The role involves providing systems administration, performing software upg... Show more

 • Promoted

Trading Operations Support Role at FQM

First Quantum MineralsToronto, ON, CA
Full-time

Enhance your career at First Quantum Minerals as a Trading Operations Support professional based in Toronto.Focus on contract administration and logistics for commodity shipments.In this hybrid pos... Show more

 • Promoted

Accounts TSR – Hybrid Ops & Client Support Pro

ZensuranceToronto, ON, CA
Full-time

An innovative InsurTech company is seeking a dedicated Accounts Technical Service Representative to join their dynamic team.This hybrid role involves working closely with the Account Operations tea... Show more

 • Promoted

OLB Operations Representative, Scotia iTRADE, Global Wealth Management

ScotiabankToronto, ON, CA
Full-time

As the OLB Operations Representative, you will provide day‑day processing coverage of a variety of high volume brokerage operational financial and non‑financial transactions and ensure the integrit... Show more

 • Promoted

IT Operations Support Analyst

Highbrow LLCToronto, ON, CA
Full-time

Job Title: IT Operations Support Analyst.Job Location: Toronto, ON (Onsite 5 days a week).Work Eligibility:All Work Authorizations are Permitted – No Visa Transfers.Interface effectively with other... Show more

 • Promoted

Support Services Supervisor, Healthcare Operations

Humber River HealthToronto, ON, CA
Full-time

A leading healthcare provider in Toronto seeks a Supervisor for Environmental Services to oversee housekeeping, portering, and laundry.Responsibilities include managing staff, ensuring compliance w... Show more

 • Promoted

Managed Account Operations Support Expert

AvisoToronto
Full-time

Join as a Managed Account Operations Support Expert, ensuring efficient service delivery.Handle client inquiries, execute trades, and contribute to operational excellence in financial services.As a... Show more

 • Promoted

Senior Executive Assistant & Operations Support

Deciem Beauty Group Inc.Toronto, ON, CA
Full-time

A leading beauty company in Toronto seeks a highly organized Senior Administrative Assistant to provide comprehensive operational support to the Senior Leadership Team.This role involves calendar m... Show more

 • Promoted

End-User IT Support & Operations Lead

HCLTechToronto, ON, CA
Full-time

A leading technology support service provider in Toronto is looking for an IT Support Specialist to provide customer-facing end-user support.Responsibilities include installing and configuring hard... Show more

 • Promoted

IT Ops (Operation & Support) Manager

North Horizon Holdings Inc.Toronto, ON, CA
Full-time

North Horizon is a Canadian family office with a global investment reach.We are value‑oriented investors in public equities, fixed incomes, private equities, venture capitals and real estate.We are... Show more

 • Promoted

Senior Manager, Client Operations & Support

BERKELEY PAYMENT SOLUTIONS INCToronto, ON, CA
Full-time

Senior Manager, Client Operations & Support.Full time | Berkeley Payment Solutions Inc.Senior Manager, Client Operations & Support.This is a high-stakes role designed for a leader who can navigate ... Show more