Elevate customer satisfaction as a Customer Service Supervisor at Shoppers Drug Mart. Focus on training staff in cash handling, merchandising, and loss prevention while ensuring a welcoming store environment.
In this important role, youll oversee cashier operations and promote a positive shopping experience for customers. Youll be responsible for managing staff adherence to uniform policies and resolving customer inquiries and concerns. This role requires a proactive approach to maintaining store image and operational standards.
Key Responsibilities:
• Ensure compliance with store policies by all staff
• Train and mentor cashiers and merchandisers
• Address customer questions and feedback effectively
• Organize and maintain proper product displays
• Oversee daily cash management and loss prevention efforts
Requirements:
• Strong planning and decision-making skills
• Ability to manage time effectively and efficiently
• Computer literacy and organizational skills
• Understanding of product knowledge
• Background in customer service and supervision
Drive the success of Shoppers Drug Mart by fostering a customer-centric atmosphere and supporting your teams development.
Customer Service Supervisor at Shoppers Drug Mart • Central Foothills (Sundre), AB, ca
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