Lifecycle Marketing Manager (12-18month Contract)

Since 2015 Mejuri has reimagined what fine jewelry can be in a modern worldshifting it from a traditional gift to to a personal choice rooted in self-expression.

Founded by third-generation jeweller Noura Sakkijha the brand was built on a simple idea: fine jewelry shouldnt require a special occasion and it should never come with guilt. Its about celebrating yourselfyour style your life your everyday.

Mejuri meets customers where they areonline in app and through a growing global retail footprint of 58 stores worldwide. Mejuri is also deeply committed to doing things the right way with responsible sourcing sustainable practices and philanthropic initiatives that reflect our values and long-term vision.

Job Overview

As Lifecycle Marketing Manager (12-18months) you are the connective tissue between Mejuri and her customer. You own the calendar the team and the strategy that keeps our Muse engaged between purchases and turns one-time buyers into lifelong advocates.

You sit within the Growth organization and partner closely with Integrated Marketing Brand Creative Merchandise Retail and Digital.

This is not a campaign execution role. You architect the system the segmentation logic the contact strategy the test-and-learn agenda that makes every communication feel personal on-brand and commercially purposeful.

What youll do

• Own Mejuris end-to-end lifecycle calendar across email SMS push and in-app balancing commercial pressure with brand storytelling and customer experience.
• Build and govern the segmentation prioritization and contact strategy that determines who hears what and when.
• Lead coach and develop a team of lifecycle marketers setting the bar for craft speed and rigor from brief through send through post-mortem.
• Oversee all 1:1 consumer communications in partnership with Brand Creative Retail Merchandise and Digital ensuring every touchpoint is on-brand and commercially accountable.
• Own the reporting cadence that keeps the business informed turning campaign performance cohort behavior and testing into clear decisions.
• Build and execute a structured test-and-learn agenda across creative offer audience channel and frequency and scale what works.

What Youll Bring to the Team

• Experience: 6 years in lifecycle CRM or retention marketing DTC retail or omnichannel preferred.
• Proven Commercial Impact: A track record of building and executing a lifecycle calendar that moves the business not just the open rate.
• Platform Fluency: Deep experience with lifecycle platforms; Klaviyo experience is a strong plus.
• Analytical Instincts: You read a dashboard find the story and turn it into action. Comfort with SQL or BI tools (Omni Looker BigQuery) is an asset.
• Commercial Acumen: You understand retention frequency AOV and how lifecycle connects to the broader P&L.
• Cross-Functional Range: You can hold the line on lifecycle strategy while flexing to the priorities of Brand Creative Merchandise and Retail.
• Bias for Action: You move fast sweat the details and care about the things customers feel even when they cant name them.
• AI Curiosity : Were building an AI-fluent organization. We welcome candidates at all stages of their AI journey what matters is curiosity a willingness to learn and an openness to working alongside AI tools as part of how we do our best work.

Benefits at Mejuri:

• A minimum of four weeks vacation plus personal days and three religious/cultural observance days.
• A hybrid work model for all corporate roles
• Mejuri Passport which allows employees who meet specific criteria to work in other locations for one month per year.
• Comprehensive medical and dental benefits including mental health coverage and generous personal and sick days for our full-time employees. We also offer bereavement leave including miscarriage and stillbirth support.
• Parental leave salary top-up of up to 80% as well as a personalized return-to-work transition and accommodation plan for full-time employees.
• A generous product discount!

Please note that these benefits apply to full-time employees.

Location
Toronto Ontario
60 Bloor Street W
Hybrid; 3 days in office 2 days remote

At Mejuri we embrace a hybrid working environment and support our corporate employees to be successful whether they are at home or in the office. The primary purpose of our offices is to drive collaboration and deepen relationships with one position requires in office work 3 days a week and remote work 2 days a week. Our office is located at 60 Bloor Street W Toronto.

Salary
115-130K
Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of 115-130K per annum based on a candidates experience and qualifications. We will review individual salary expectations and **weight salary commensurate with experience.

#LI-Onsite

At Mejuri our success is driven by a strong commitment to our Purpose and Values. Theyre the foundation of our operations defining how we show up solve problems and accomplish incredible thingstogether.

Our strength comes from each team members dedication to embracing and embodying these Values daily. This isnt merely a duty; its a passion that defines us. They guide us in providing extraordinary experiences for our customers and fostering an innovative environment.Success for us means living our values relentlessly.

Our values are:

RAISE THE BAR Stay Curious Share/Seek Feedback and Strive for Excellence

CUSTOMER OBSESSED Get close to the customer and prioritize them in our decisions

EMPOWERED OWNERS Treat the company like your own take initiative

FIND A WAY Seek simple creative solutions and act fast

DRIVE RESULTS Be clear on your goals and be relentless in achieving them

TEAM FIRST Value team success over personal ego

Accommodation / Accessibility:

Mejuri does not discriminate in hiring or terms and conditions of employment because of an individuals race ancestry colour place of origin religion gender gender identity national origin citizenship age disability sexual orientation family status or marital status or any other protected category recognized by provincial or federal laws.

Should you require any accommodation please inform us and we will work with you to meet your accessibility needs. For any accessibility-related assistance requests for information in accessible alternative formats or to report any accessibility problems please share in your application.

Required Experience:

Manager

Employment Type : Contract
Experience: years
Vacancy: 1