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Scotiabank
Manager, Incident ResponseScotiabank • Toronto, ON, CA
Manager, Incident Response

Manager, Incident Response

Scotiabank • Toronto, ON, CA
16 days ago
Job type
  • Full-time
Job description

Is this role right for you?

In this role you will:
  • Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
  • Respond to criminal attacks against the bank which affects staff, customers, assets or facilities, to limit loss and mitigate risk to security incidents.
  • Conduct appropriate after-action reviews post-incident. Conduct risk assessments by working closely with internal and external partners to identify potential security threats and vulnerabilities and mitigate identified risks to protect the Bank's assets.
  • Mobilize rapidly across Canada to support physical security incidents and provide security oversight to staff, customers and law enforcement agencies. Provide clear and concise directions to staff, customers and community partners in response to critical incidents. Effectively manage, communicate and escalate critical information and situational updates to stakeholders and/or senior leadership.
  • Manage employee preparedness for physical security incidents by providing workplace safety training, conducting education campaigns, and providing resources.
  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
  • Champions a high-performance environment and contributes to an inclusive work environment

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Undergraduate degree, college diploma and/or equivalent related experience
  • High degree of fluency in English required; French/Spanish desirable.
  • Certified Protection Professional (CPP), Crime Prevention Through Environmental Design (CPTED) considered assets.
  • A valid G-class or equivalent Driver's License
  • Minimum 5 years of security or relevant industry experience considered an asset
  • Development and delivery of training programs and awareness campaigns
  • Familiarity with industry security measures, current innovations/technologies and applications

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!
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Manager, Incident Response • Toronto, ON, CA

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