Talent.com
Silver Hotel Group
Guest Services Agent | Part Time | TownePlace Suites Mississauga-Airport Corporate CentreSilver Hotel Group • Mississauga, Ontario
Guest Services Agent | Part Time | TownePlace Suites Mississauga-Airport Corporate Centre

Guest Services Agent | Part Time | TownePlace Suites Mississauga-Airport Corporate Centre

Silver Hotel Group • Mississauga, Ontario
30+ days ago
Job type
  • Part-time
Job description

Guest Services Agent

We are currently looking for a Guest Services Agent! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service.

What We Offer

  • Work with like-minded team members who are passionate about their work and keep things fun, every day!
  • Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
  • A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
  • Education Reimbursement for you (and your children!)
  • Annual Wellness Credit
  • Team Member Referral Program
  • Leadership Development
  • Team Building Events
  • Culture of Recognition Program
  • Hotel Stay Discounts

Key Responsibilities

Reporting to the Guest Services Manager, the Guest Service Agent will:

  • Maintain a warm and friendly demeanor at all times with guests and team members;
  • Comply with all company standards and brand standards, if applicable;
  • Interact with all guests during check-in and check-out procedure;
  • Create and cancel reservations as required, handle check-in and check-outs;
  • Greet all incoming and outgoing calls in a professional and timely manner;
  • Review logbook, and emails daily and complete all tasks on the checklist;
  • Maintain proper operation of Front Desk telephones, be familiar with daily sell rates;
  • Balance and prepare individual paperwork for closing of shift with hotel standards;
  • Work closely and maintain proper communication with all hotel departments;
  • Handle guest registration and room assignments, accommodating special requests whenever possible;
  • Handle guest check-ins/check-outs in accordance with hotel credit/cash handling policies in an efficient and friendly manner;
  • Resolve customer complaints; assist customers in all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, gift shop, safety boxes etc.;
  • Perform other duties assigned by the Supervisor or department manager.

What We are Looking for...

  • Customer Service experience, preferably in a Hotel Front Desk position;
  • Excellent written and verbal communication skills are essential;
  • Computer literate in Word and Excel. Maestro's or Opera experience is an asset;
  • Results-oriented with the ability to be flexible and work well in a busy and demanding environment;
  • A self-motivated individual with the ability to problem solve, initiate action, and complete projects in a timely manner with minimal supervision;
  • Must be friendly, energetic, enthusiastic, and self-motivated, with a professional appearance;
  • Available to work days, evenings, weekends, and/or holidays as required;
  • Must be legally authorized to work in Canada.

This is for a current vacant position.

TownePlace Suites Mississauga-Airport Corporate Centre

TownePlace Suites Mississauga-Airport Corporate Centre is an Extended Stay Hotel, conveniently located just minutes south of Toronto Pearson International Airport. It’s ideal for business and leisure travellers seeking a convenient yet productive stay in Ontario. With a beautiful private courtyard with natural gas barbeque patio, indoor pool and 24 hr Fitness Center, we are welcome to provide a refreshing getaway to all our guests. Complimentary buffet breakfast, fully equipped rooms and pet friendly services, are the greatest assets of our hotel. Additionally, hotel has two flexible meeting rooms with catering services, AV equipment and business center allowing business travellers always keep on track. TownePlace Suites Mississauga offers the friendly service, thoughtful amenities and incomparable location!

Create a job alert for this search

Guest Services Agent | Part Time | TownePlace Suites Mississauga-Airport Corporate Centre • Mississauga, Ontario

Similar jobs

Full-Time Bilingual Customer Service Agent

Beyond Bilingual Inc.Mississauga, Peel region, Canada
Full-time

Discover a rewarding career as a Full-Time Bilingual Customer Service Representative in Mississauga, ON, with one of Canada’s fastest-growing financial organizations.Your role will focus on empathe... Show more

 • Promoted

Hotel Maintenance Manager: Lead Systems & Guest Comfort

The Crescent Hotels GroupMississauga, Peel Region, CA
Full-time

A leading hotel group is seeking a Maintenance Supervisor for their Mississauga property.The role involves supervising maintenance staff, ensuring all mechanical and electrical systems are function... Show more

 • Promoted

Dental Front Desk Pro - Evenings & Saturdays

Dr. Seema Steffens Family and Cosmetic DentistryMississauga
Full-time

A growing dental office is seeking a personable dental receptionist in Mississauga.The ideal candidate will have great communication skills, be friendly, organized, and able to work evenings and so... Show more

 • Promoted

Part Time Client Services Coordinator Role

Spectrum Health CareMississauga, Peel Region, CA
Part-time

Spectrum Health Care is hiring a Part Time Client Services Coordinator in Mississauga.This role requires high-level client interaction and exemplary customer service onsite during flexible hours.As... Show more

 • Promoted

Mississauga Flight Attendant Role at NovaJet

NovaJetMississauga, Peel region, Canada
Permanent

Join NovaJet in Mississauga as a Flight Attendant and shine in delivering exceptional service and ensuring passenger safety.Experience a rewarding career in aviation.As a leading Canadian charter a... Show more

 • Promoted

Buyer’s Agent — Grow Your Real Estate Career & Earn Big

Keller Williams Signatureburlington, halton region, Canada
Full-time

A leading real estate agency in Burlington is seeking a Buyer’s Agent to guide clients through the home purchasing process.The ideal candidate will connect with leads, conduct consultations, and ho... Show more

 • Promoted

Member Service Representative (Part time)

FirstOntario Credit UnionOakville, ON, CA
Part-time

Top-tier health and wellness benefits, including comprehensive benefits packages.Enhanced mental health benefits through SunLife and TELUS Health.Up to $1000 per year towards professional developme... Show more

 • Promoted

Front Desk & Events Concierge for Property

Avison Young | CanadaBurlington, Halton Region, CA
Full-time

A commercial real estate firm is seeking a Property Concierge in Burlington, Canada.This entry-level position involves welcoming tenants and guests, managing event bookings, and supporting daily op... Show more

 • Promoted

Call Centre Travel Agent

shoptravelVaughan, York Region, CA
Full-time +1

Remote and Hybrid positions available— head office, 6240 Highway 7, Woodbridge, ON.Full-time, permanent · shift-based (including some evenings and weekends).Customer care and travel advisory.Canadi... Show more

 • Promoted

Part-Time Focus Group Participant

ApexFocusGroupBurlington, ON, CA
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Data Entry experience needed.Data Entry Clerk Work From ... Show more

 • Promoted

Customer Service Specialist in Mississauga

Bestax Chartered AccountantsMississauga, Peel region, Canada
Full-time

Become a Customer Service & Sales Specialist with Bestax Chartered Accountants in Mississauga, Canada.Focus on managing client queries and promoting critical accounting services.Working at Bestax C... Show more

 • Promoted

Customer Service Specialist in Mississauga

BestaxcaMississauga, Peel region, Canada
Full-time

Become a Customer Service & Sales Specialist with Bestax Chartered Accountants in Mississauga, Canada.Focus on managing client queries and promoting critical accounting services.Working at Bestax C... Show more

 • Promoted

Business Development Advisor - Spanish Required

Cuso InternationalKing, Ontario
Permanent

This Volunteer Placement is Located in:.Please submit a Spanish Resume and Statement of Interest.Open to Canadian Citizens and Permanent Residents of Canada only.You will support the identification... Show more

 • Promoted

Rental Sales Agent (Toronto/Mississauga)

SIXTMississauga, Peel Region, CA
Full-time

Department: Branches & Operations.Legal Entity: SIXT Rent A Car Inc.Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths.You'll ensure customer satisfacti... Show more

 • Promoted

Part Time Receptionist

Revera Inc.Burlington, Halton Region, Canada
Part-time

Part Time ReceptionistApplylocations: Christopher Terrace Retirement Residence - 3131 New St, Burlington, ON L7N 3P8time type: Part timeposted on: Posted Todayjob requisition id: R17204***W... Show more

 • Promoted

Beauty Advisor - Part Time - Oakville

L'OCCITANE Group (B Corp)Oakville
Part-time

Embark on a serene journey as a Beauty Host with L’Occitane.Where your expertise will not only enhance the physical beauty of our customers but also engage their senses in a tranquil experience.We ... Show more

 • Promoted

Cafe Team Member: Quick Service & Guest Experience

Tim HortonsMississauga, Peel Region, CA
Full-time

An iconic coffee and bakery chain is seeking a Team Member in Mississauga, ON.This role focuses on delivering exceptional guest experiences through tasks such as greeting guests, completing orders ... Show more

 • Promoted

Heartland Part Time Customer Service Agent

brobstongroup.com - JobboardMississauga
Part-time

Become a vital part of the Heartland Town Centre team as a part-time Customer Service Representative.Focus on delivering exceptional client service through transactions and in-store support.In this... Show more

 • Promoted

Customer Service Agent 2 - Burlington - Part-Time - Bilingual

SercoBurlington, Halton Region, CA
Part-time

Position Description & Qualifications.Evaluates an applicant’s eligibility to apply for an Ontario Driver’s Licence.Assesses applicants’ identity documents for validity.Provides information and ass... Show more

 • Promoted

Part Time Healthcare Client Coordinator

Spectrum Health Care IncMississauga, Peel Region, CA
Full-time

Spectrum Health Care is looking for a Part Time Healthcare Client Coordinator in Mississauga.Provide vital support and exemplary service as you coordinate with clients and staff across shifts.This ... Show more