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Assistant Store Manager - Apparel & FootwearJRoss Recruiters • British Columbia, MAPLE RIDGE
Assistant Store Manager - Apparel & Footwear

Assistant Store Manager - Apparel & Footwear

JRoss Recruiters • British Columbia, MAPLE RIDGE
30+ days ago
Job type
  • Permanent
Job description

Description

Customer Experience & Sales Leadership

  • Support store leadership in delivering an exceptional customer experience across all departments.
  • Ensure customer service standards and operational expectations are consistently executed throughout the store.
  • Support omni-channel initiatives, including eCommerce fulfillment and in-store digital sales support.
  • Assist in driving customer acquisition and retention through loyalty and credit programs.
  • Resolve customer concerns professionally while maintaining a positive shopping environment.
  • Maintain a visible and active presence on the sales floor, coaching teams in real time and driving engagement.

Operations & Merchandising

  • Support execution of visual merchandising, pricing integrity, promotional setups, and operational standards.
  • Assist with weekly pricing updates, merchandising programs, and promotional execution with a high level of accuracy.
  • Maintain inventory control standards and support annual inventory preparation and execution.
  • Ensure compliance with company policies related to loss prevention, cash handling, audits, and health & safety.
  • Assist in creating effective store schedules that support business needs and customer traffic patterns.
  • Monitor store performance metrics and support operational action plans that drive financial performance.

Team Leadership & Development

  • Support recruitment, onboarding, coaching, and development of retail team members.
  • Provide continuous coaching, mentoring, and performance feedback to frontline employees.
  • Support performance management, succession planning, and ongoing development conversations.
  • Foster a positive, inclusive, and motivating work environment built around accountability and teamwork.
  • Lead by example through professionalism, energy, and a strong customer-first mindset.

Requirements

  • 2–5 years of progressive retail leadership experience within a big-box, apparel, footwear, or high-volume retail environment.
  • Proven ability to coach, mentor, and develop retail teams.
  • Strong operational, organizational, and time-management skills.
  • Experience supporting merchandising and promotional execution within a fast-paced retail setting.
  • Strong communication and interpersonal skills.
  • Demonstrated ability to support sales performance and operational results.
  • High energy, strong leadership presence, and a hands-on management style.
  • Comfortable working within a fast-paced, customer-focused retail environment.

Corporate Culture

  • Competitive compensation package
  • Performance-based incentive opportunities
  • Comprehensive benefits program
  • Stable and growing Canadian retail organization
  • Supportive leadership environment focused on growth and development
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Assistant Store Manager - Apparel & Footwear • British Columbia, MAPLE RIDGE

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