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Starlight Group Property Holdings Inc.
Business Application Support SpecialistStarlight Group Property Holdings Inc. • Winnipeg, Canada
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Business Application Support Specialist

Business Application Support Specialist

Starlight Group Property Holdings Inc. • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
Location Head Office

Overview Reporting to the Director of Business Applications, the Business Application Support Specialist will be responsible for providing application support such as Yardi modules and in-house developed applications.

Duties and Responsibilities

Manage, support and optimize business applications including Yardi and Internal applications.

Test and implement new Yardi modules.

Train end users and develop easy-to-understand user training materials.

Troubleshoot technical and data entry problems.

Provide functional support for accounting processes within Yardi to internal teams and external property management companies across Canada, the UK and the United States (via ticketing system, email and phone).

Deliver ongoing support and enhancements for all aspects of Yardi Voyager 7s / Voyager 8 for commercial and international properties.

Develop custom Yardi workflows and menu sets.

Identify needs and develop programmatic solutions for Yardi users.

Create custom SQL reports, YSR correspondence, and reporting packages as needed for accounting, property management and asset management groups.

Work with other third‑party software and service providers to create automated data import/export solutions.

Work with the Internal Software Development team to implement changes in the internal applications.

Configure and maintain system settings for commercial and international properties.

Requirements

Post-secondary education focused in Computer Science, Information Technology or a related field, or equivalent training and experience.

Strong accounting background (financial reporting, AP/AR, GL).

Understanding of commercial and international property management.

Expert knowledge of Yardi Voyager Core as well as the Commercial module (minimum four years’ experience).

Knowledge of SQL Server database and queries.

Strong organizational skills, including the ability to plan, prioritize, coordinate, and monitor a significant number of projects simultaneously.

Sets high standards for work quality, is self‑directed, and committed to continuous improvement.

Works effectively in a team environment and can adapt personal style to work effectively.

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Business Application Support Specialist • Winnipeg, Canada

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