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ServiceNow Business Analyst Hybrid RoleBell • Ahuntsic North, ca
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ServiceNow Business Analyst Hybrid Role

ServiceNow Business Analyst Hybrid Role

Bell • Ahuntsic North, ca
10 days ago
Job type
  • Full-time
Job description
Join the ServiceNow Centre of Excellence as a Business Analyst to enhance demand governance and intake processes. This hybrid role involves critical stakeholder collaboration across Canada.

As part of the ServiceNow CoE, you will facilitate important discussions with stakeholders to accurately define and prioritize enterprise demands. Your expertise will help transform vague requests into structured, decision-ready proposals that align with governance standards. You will also maintain comprehensive demand records to support reporting initiatives.

Key Responsibilities: • Facilitate workshops to articulate business problems clearly • Guide requestors in defining success criteria and outcomes • Document current states, future states, and use cases • Maintain high-quality intake records in ServiceNow • Identify opportunities for reuse and efficiency

Requirements: • Minimum 5 years in a Business Analyst role • Experience with ServiceNow or enterprise platforms preferred • Strong facilitation and stakeholder engagement skills • Ability to translate ambiguous needs into clear requirements • Experience in demand intake and governance models

Support the transformation of enterprise demand in the ServiceNow CoE through critical analysis and collaboration. #J-18808-Ljbffr
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ServiceNow Business Analyst Hybrid Role • Ahuntsic North, ca

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