Job descriptionDHL Supply Chain is seeking an experienced
General Manager II
to oversee warehouse and distribution operations at their North York, Ontario facility (M3J 2W3). This senior leadership role is responsible for the full scope of warehouse operations, strategic process development, team leadership, customer relationship management, and site Profit & Loss (P&L) accountability.
Key Responsibilities
Oversee day-to-day warehouse operations including receiving, storing, and shipping goods efficiently and accurately
Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity
Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support while developing a strong team culture
Ensure compliance with safety regulations and company policies; maintain a safe, clean, and efficient working environment
Utilize Warehouse Management Systems (WMS), automation, and other technology to track inventory, monitor performance metrics, and identify areas for improvement
Manage vendor relationships, ensuring cost-effective services and supplies in accordance with the commercial agreement
Prepare and analyze reports on warehouse performance, inventory levels, and key metrics to drive continuous improvement
Lead customer relationships through daily contact, ensuring strong connections and customer satisfaction
Responsible for the site's Profit and Loss (P&L), directly influenced by customer relationships
Prepare and present Monthly/Quarterly Business Reviews (MBR/QBR) to customers, leveraging strong team collaboration
Required Education and Experience
5+ years of managerial/supervisory experience, required
2+ years of experience in a supply chain, warehousing, or distribution environment, required
Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
Staff management experience, required
P&L management experience, preferred
Project management experience, preferred
Bachelor's degree or equivalent, preferred
Warehouse Management Systems (WMS) experience, preferred
Salary $105,000 – $125,000 nationally, with bonus potential.
DHL Supply Chain is an equal opportunity employer committed to accommodating applicants with disabilities throughout the hiring process.
5+ years managerial/supervisory experience; 2+ years in supply chain, warehousing, or distribution; staff management experience required. 3PL/contract logistics experience, P&L management, project management, WMS experience, and a Bachelor's degree are preferred.
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