Full Time Licensed Optician: Oshawa, ON

Location: 419 King St W #4110, Oshawa Centre, Oshawa, ON L1J 2K5

Hours: Up to 40 hours per week, based on business needs.

What You’ll Do

As a Licensed Optician at Specsavers, you’ll play a key role in helping customers see and feel their best. You’ll guide them through their eyewear choices, ensuring every pair of glasses is tailored to provide comfort, style, and optimal function. Working closely with our retail and clinical teams, you’ll share your expertise to make every visit a memorable experience.

You’ll be part of our mission to deliver exceptional eye care to everyone, while supporting customers with personalized advice and championing the quality and standards that Specsavers is renowned for.

Key Responsibilities

• Assist customers in understanding their visual needs and interpreting optical prescriptions from eye care professionals.
• Provide personalized guidance on frame and lens selection to ensure optimal vision, comfort, and fit for each customer.
• Perform accurate dispensing measurements using Specsavers digital tools and conduct quality assurance checks on eyewear.
• Maintain strong knowledge of frames, lenses, treatments, and current promotions to inform and educate customers.
• Manage after‑care services, including resolving complaints with effective problem‑solving techniques.
• Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
• Handle third‑party billing professionally, ensuring compliance with fee structures and agreements.
• Coach and support team members in developing optical knowledge and skills, fostering professional growth.
• Contribute to daily store operations by maintaining cleanliness, managing inventory, and upholding Specsavers’ values and brand standards.

What We’re Looking For

• Be registered with the College of Opticians and hold a valid Dispensing Optician License in your province.
• Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment.
• Ability to thrive in a fast‑paced retail environment, staying organized and composed under pressure.
• Reliability and flexibility to work retail hours.
• Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice.
• Motivated by building long‑term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short‑term results.
• Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications.

Compensation

$28 per hour – $34 per hour, actual compensation will be determined based on experience.

Benefits

• Vacation: 3 weeks of paid vacation (prorated for hours worked)
• Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
• Vision Care: Enjoy 2 free pairs of glasses or a 12‑month supply of contact lenses annually
• Friends & Family Discounts: 4 vouchers per year, each offering 25% off
• Health & Dental Coverage: Comprehensive coverage starting on your first day
• Health‑Care Spending Account
• Employee Assistance Program: Confidential support for mental health, financial, and personal well‑being
• Career Growth: Ongoing investment in your professional development and advancement

Equal Opportunity Employer

At Specsavers, we are committed to fostering a diverse and inclusive workplace. We believe that a diverse team enriches our work environment and enables us to achieve our goals. We are an equal‑opportunity employer and encourage candidates of all backgrounds and abilities to apply. If you believe you can contribute to our mission and vision, we welcome your application, even if you don't meet every qualification listed. We value the unique skills and perspectives each individual brings to our team.

Accessibility and Accommodations

We are committed to creating an inclusive and accessible workplace. If you require accommodations at any stage of the application or interview process, please let us know by contacting us at careers.ca@specsavers.com. We will work with you to meet your needs and ensure a fair and equitable experience.

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