BRANCH MANAGER - PERM

Recruiting in Motion is a successful and dynamic professional employment agency that has become deeply integrated into Metro Vancouver’s business sector as the go-to agency for the recruitment and placement of outstanding employees. BC-owned and operated, we ensure all our candidates — temporary, contract, permanent, or executive — are provided with exciting and impressive employment opportunities. In fact, we are ranked as one of Growth 500 Canada's fastest-growing companies, and we represent BC's TOP Employers!

About Our Client

Our client is a well-established leader in the industrial distribution sector, supplying a wide range of products to customers across Western Canada. Known for their commitment to exceptional customer service, operational excellence, and employee development, they are seeking an experienced Branch Manager to lead their Nanaimo location. This role offers the opportunity to drive business growth, lead a dedicated team, and make a significant impact within a respected and growing organization.

Position Details

• Location: Nanaimo, BC
• Schedule: Monday to Friday, 7:30 AM – 4:00 PM
• Job Type: Full-Time, Permanent
• Salary: $88,000 – $90,000 annually
• Bonus: Up to 20% Performance Sharing Plan (PSP) based on regional performance

Responsibilities

• Manage and oversee all branch operations to ensure profitability, efficiency, and exceptional customer service
• Develop and maintain strong relationships with existing customers while identifying and pursuing new business opportunities
• Lead sales initiatives and support revenue growth through proactive customer engagement and business development activities
• Receive, review, and process customer inquiries, sales orders, quotations, and product specifications
• Provide product recommendations, technical support, and effective solutions to customer requirements
• Collaborate with sales, purchasing, accounting, inventory control, and warehouse teams to ensure seamless operations and customer satisfaction
• Resolve customer concerns, operational challenges, and service-related issues in a professional and timely manner
• Assist in developing annual budgets, sales forecasts, and strategic branch objectives
• Monitor market conditions, pricing trends, competitive activity, and new product opportunities
• Promote sales growth through upselling, cross-selling, and customer retention initiatives
• Manage inventory levels and product availability to support customer demand and operational requirements
• Conduct inventory reviews, physical counts, and reporting as required
• Recruit, onboard, train, mentor, and manage branch employees
• Conduct performance evaluations and support employee development and career growth
• Foster a positive, collaborative, and safety-focused workplace culture
• Build and maintain strong relationships with key suppliers and business partners
• Participate in trade shows, industry events, and customer engagement activities when required
• Ensure compliance with company policies, employment standards, workplace safety regulations, and operational procedures
• Prepare operational, inventory, sales, and management reports as required
• Perform additional duties as assigned

Qualifications

• College Diploma in Sales, Marketing, Business Administration, or a related discipline
• Minimum 5–8 years of experience in inside sales, customer service, industrial distribution, or a related industry
• Minimum 3 years of leadership or management experience with direct supervisory responsibilities
• Previous experience within fire protection, plumbing and heating, industrial pipe and fittings, mechanical products, or a related distribution environment is strongly preferred
• Proven track record of business development and sales growth
• Strong leadership skills with the ability to motivate, coach, and develop employees
• Excellent communication, negotiation, interpersonal, and problem-solving abilities
• Strong analytical and mathematical skills with experience reviewing pricing, costing, and profitability metrics
• Mechanical aptitude and the ability to interpret technical drawings or blueprints are considered assets
• Ability to understand and communicate technical product information effectively
• Intermediate proficiency with Microsoft Office applications, including Word, Excel, Outlook, and web-based systems
• Strong organizational skills with the ability to manage multiple priorities and deadlines
• High level of professionalism, confidentiality, and attention to detail
• Self-motivated, results-oriented, and customer-focused mindset

Why Join Our Client?

• Competitive salary with performance-based bonus potential
• Comprehensive health and dental benefits
• RRSP contribution matching program
• Additional holiday closures
• Education assistance program
• On-the-job and product knowledge training
• Mentorship and leadership development opportunities
• Professional development webinars and seminars
• Employee-focused programs and initiatives
• Supportive, collaborative, and positive workplace culture
• Opportunity to join one of Canada’s Best Managed Companies

How to Apply

All applicants must have legal permission to work in Canada and require a valid Work Permit and Social Insurance Number.

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