Summary
The Salesforce Delivery Lead is a senior individual contributor responsible for end-to-end delivery across projects, enhancements, and application support. This role drives execution, ensuresdeliveryexcellence, and provides oversight to vendor and contract teams whilemaintainingalignment with enterprise standards and governance.
WhatYou’llDo
Own end-to-end delivery across projects, enhancements, and support activities, ensuring alignment to scope, timelines, quality, and budget
Provide day-to-day direction and oversight to offshore/onshore vendors and contractor resources
Track delivery performance, including risks, issues, dependencies, and mitigation plans
Coordinate across project and support streams to ensure seamless execution
Oversee application support (AD/AMS), ensuring system stability and SLA adherence
Balance competing priorities across delivery and support demand
Ensure adherence to governance standards, delivery controls, and reporting requirements
Provide clear status reporting and communicate delivery health to stakeholders and leadership
Manage stakeholder expectations, priorities, and escalations
Monitor vendor performance against SOW deliverables and service levels
Identifyopportunities to improve delivery efficiency and scalability
What You Bring
8+ years of experience in IT delivery, project/program management, or technical delivery roles
Proven experience delivering complex initiatives with multiple workstreams and dependencies
Experience managing offshore/onshore vendors and contract resources
Experience across both project-based delivery and application support (AD/AMS)
Strong understanding of Agile, Waterfall, or hybrid delivery methodologies
Ability to manage multiple concurrent initiatives in a fast-paced environment
Strong ownership mindset with accountability for outcomes
Ability to influence and lead without formal authority
Strong executionfocuswith attention to quality and timelines
Excellent stakeholder management and communication skills
Strong problem-solving and decision-making capabilities
MinimumRequirements
- Degree or equivalent and typically requires 10+ years of relevant experience. Less yearsrequiredifhasrelevant Master’s or Doctorate qualifications.
Preferable Skills & Experience
Experience with CRM, Salesforce, or marketing technology platforms
Experience in enterprise or regulated environments
Familiarity with governance frameworks, PMO standards, and delivery controls
PMP, Agile, or equivalent certification
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please
Our Base Pay Range for this position
$122,100 - $162,800
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