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NetFortris, A Sangoma Company
Engineering Manager for CX/CCaaS at SangomaNetFortris, A Sangoma Company • Winnipeg, Canada
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Engineering Manager for CX/CCaaS at Sangoma

Engineering Manager for CX/CCaaS at Sangoma

NetFortris, A Sangoma Company • Winnipeg, Canada
4 days ago
Job type
  • Full-time
Job description
Take the lead as an Engineering Manager for the CX/CCaaS platform at Sangoma. This position involves managing a team of engineers to deliver innovative, scalable solutions across North America and Colombia.

Sangoma is dedicated to keeping businesses seamlessly connected, offering opportunities for motivated leaders in a collaborative environment. You will oversee teams focused on software and infrastructure, ensuring reliability and performance while driving project outcomes. Join us to enhance our customer experience platforms while fostering team development through mentorship and structured growth plans.

Key Responsibilities: • Lead engineering teams in delivering scalable solutions • Collaborate with Product Management on priorities • Mentor and develop high-performing teams • Oversee agile processes like sprint planning • Promote engineering best practices across the team

Requirements: • Minimum 5 years in software or infrastructure engineering • Proven leadership and team management experience • Proficiency in Python or Elixir programming • Hands-on experience in Linux or UNIX environments • Strong skills in relational databases like MySQL

Drive engineering excellence by leading high-performing teams and delivering outstanding customer experiences at Sangoma. #J-18808-Ljbffr
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Engineering Manager for CX/CCaaS at Sangoma • Winnipeg, Canada

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