Talent.com
Randstad Digital
IT Infrastructure & Cyber Security ManagerRandstad Digital • Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada
No longer accepting applications
IT Infrastructure & Cyber Security Manager

IT Infrastructure & Cyber Security Manager

Randstad Digital • Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada
3 days ago
Job type
  • Full-time
  • Permanent
Job description

Manager of IT Infrastructure & Cybersecurity


Our client is a vital backbone of Ontario’s healthcare system and one of the province’s largest accredited home telehealth and community care providers. With over 6,000 clinicians and staff delivering mission-critical nursing, therapy, and personal support services to over 72,000 patients annually, their IT environment directly impacts patient care outcomes.

They are experiencing rapid, meaningful growth and are actively modernizing their digital landscape to transition from traditional architecture to a secure, cloud-first (SaaS) future across 40+ distributed sites spanning Ontario.



NOTE - if you feel this is a strong fit for you and you possess the below must have qualifications please feel free to forward your CV directly to me at ANDY.WETTLAUFER@RANDSTADDIGITAL.COM - due to volumes, only those who meet the must-have requirements, and have them demonstrated on their up-to-date CV will be contacted for next steps.




General Role Info

  • Position Type: Permanent, Full-Time
  • Work Model: Hybrid (1–2 days/week in-office in Waterloo, ON)
  • The Opportunity: Act as a hands-on "Player-Coach." Leading a tight, high-performing team of 3 specialized direct reports (Cybersecurity, Modern Workplace, and Telecommunications), you will split your time between strategic tech modernization and diving into the trenches when Level 3 engineering escalations arise.


Main Responsibilities

  • Lead & Mentor: Manage, coach, and develop a technical team of 3. Foster a highly collaborative, "no-ego" culture focused on responsive service desk delivery and professional growth.
  • Modernization Architecture: Direct the evolution of the network from traditional frameworks to cloud-hosted environments, systematically deprecating legacy systems in favor of scalable SaaS solutions.
  • Security & Vulnerability Triage: Own the cybersecurity roadmap. Oversee identity management (Entra ID/MFA), endpoint protection tuning (CrowdStrike), vulnerability patching, and annual penetration testing.
  • Multi-Site Infrastructure Operations: Ensure seamless WAN/LAN connectivity and network security tracking across 40+ regional sites, supporting massive endpoint environments and mobile device deployments (Intune MDM).
  • Vendor & Asset Governance: Manage third-party vendor relationships, hardware lifecycles (CMDB configuration), IT budgets, and technology contracts to guarantee optimal value and system uptime.
  • The Escalation Point: Act as the ultimate tier for Level 3 infrastructure and security incidents managed via Jira. Participate in a balanced, multi-week on-call rotation with the broader IT leadership team.


Must Haves

  • The Healthcare Factor: Minimum of 4+ years of enterprise IT infrastructure experience specifically within a Healthcare, Home Care, or Hospital network setting. You must intimately understand data integrity requirements and the language of healthcare operations.
  • Proven Scale & Leadership: Past success managing teams supporting a highly distributed, non-centralized workforce (ideally 3,000+ endpoints/users).
  • Deep Technical DNA: Confidence navigating, configuring, and troubleshooting the following core stack:
  • Cloud/Identity: Microsoft 365, Entra ID (Azure AD), Conditional Access, Intune MDM.
  • Security & Backup: CrowdStrike, Microsoft Defender, Veeam.
  • Networking: Cisco Meraki appliances, firewalls, and multi-site configuration.
  • Communication & Empathy: Exceptional ability to act as a "translator"—explaining complex security postures or network limitations in plain, clear language to non-technical stakeholders (such as nurses and clinical managers).
  • Mobility & Compliance: A valid Ontario driver’s license and a reliable vehicle for occasional travel to regional sites (including rural clinics), physical capability to handle on-site equipment setup (lifting up to 40 lbs), and the ability to pass a comprehensive Criminal Background and Vulnerable Sector Check.

Nice to Haves

  • Professional certifications achieved or in progress: CISSP, CISM, CCNP, or Microsoft 365 Enterprise Administrator Expert.
  • Familiarity with ITIL frameworks or SASE tools/architectures.
  • Practical experience working with Electronic Health Record (EHR) backend systems (e.g., AlayaCare or similar platforms).


Compensation & Benefits

  • Base Salary: $95,000 - $115,000 CAD
  • Bonus: 5% Variable Bonus
  • Vacation: 4 Weeks Vacation from day one + 10 paid sick days
  • Retirement: RRSP Matching program
  • Health: Comprehensive health/dental benefits starting early

This post is for existing and upcoming vacancies

Create a job alert for this search

IT Infrastructure & Cyber Security Manager • Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada

Similar jobs

Manager, IT Infrastructure & Cyber Security

CarePartnersGuelph, ON, CA
CA$95,000.00 yearly
Full-time

Are you a hands-on IT leader passionate about building secure, scalable, and resilient technology environments? We are seeking a strategic and technically strong.Manager, IT Infrastructure & Cyber ... Show more

 • Promoted

Network Engineer — Hybrid Cloud & Security Solutions

Flexstaf ITKitchener, Region of Waterloo, CA
Full-time

A technology solutions provider is looking for a Network Engineer to design and maintain network solutions across data centers and cloud platforms.The role requires extensive experience in advanced... Show more

 • Promoted

Data Security Services Compliance Manager - Entrust

Entrustguelph, on, ca
Full-time

At Entrust, we’re shaping the future of identity centric security solutions.From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration... Show more

 • Promoted

Cloud & Dedicated Hosting Provider Senior Ops. Architect - \"RMS\" Retail Marketing Solutions LLC

\"RMS\" Retail Marketing Solutions LLCguelph, on, ca
Full-time +1

Retail Marketing Solutions LLC “RMS”) is a Global Operations Agency specializing in:.Business Infrastructure and Practices Consultation).Domains | VPS & Dedicated Servers | Infrastructure Managemen... Show more

 • Promoted

Project Manager - VeriPark

VeriParkguelph, on, ca
Full-time

We enable financial institutions to become digital leaders.As a professional team of global scale, we work with the best clients for great and exciting projects, in an environment where we learn am... Show more

 • Promoted

Enterprise Risk Management Intern

Syntaxguelph, on, ca
Full-time

The Enterprise Risk Management (ERM) team at Syntax is seeking a motivated and analytical.ERM Director and Senior Manager in enhancing risk reporting capabilities for the ERM program, primarily bui... Show more

 • Promoted

Endpoint Security Lead - Millenilink

Millenilinkguelph, on, ca
Full-time

Contract (6 Months) | Potential Extension.Millenilink is partnering with a large enterprise organization seeking an experienced Endpoint Security Lead to support a major endpoint hardening, applica... Show more

 • Promoted

Telecom Expense Management (TEM) Analyst - System One

System Oneguelph, on, ca
Full-time

Telecom Expense Management Analyst (Contract).Canada (9am – 5pm EST working hours).Global Technology / Enterprise IT.A large, multinational technology organization is seeking a.Telecom Expense Mana... Show more

 • Promoted

Information Technology (IT) Manager

Avidbots Corp.Kitchener, Region of Waterloo, CA
Full-time

Manage and mentor the IT team, ensuring a high level of performance and professional development.Oversee the installation, configuration, and maintenance of hardware and software systems.Establish ... Show more

 • Promoted

Senior IT Project Manager – M&A / IAM / Microsoft 365 - Systematix

Systematixguelph, on, ca
Full-time

We are Systematix and we are looking for a.Mergers & Acquisitions initiatives.Our client, a global enterprise organization, is seeking a Senior IT Project Manager to support a large-scale Mergers &... Show more

 • Promoted

IT Project Manager - Capital Market - QUANTEAM - North America (RAINBOW PARTNERS Group)

QUANTEAM - North America (RAINBOW PARTNERS Group)guelph, on, ca
Full-time

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services.Through our core human values – proximity, teamwork, diversity, exc... Show more

 • Promoted

Data Security Services Compliance Manager

Entrustguelph, on, ca
Full-time

At Entrust, we’re shaping the future of identity centric security solutions.From our comprehensive portfolio of solutions to our flexible, global workplace, we empower careers, foster collaboration... Show more

 • Promoted

Senior IT Project Manager – M&A / IAM / Microsoft 365

Systematixguelph, on, ca
Full-time

We are Systematix and we are looking for a.Mergers & Acquisitions initiatives.Our client, a global enterprise organization, is seeking a Senior IT Project Manager to support a large-scale Mergers &... Show more

 • Promoted

Project Manager

VeriParkguelph, on, ca
Full-time

We enable financial institutions to become digital leaders.As a professional team of global scale, we work with the best clients for great and exciting projects, in an environment where we learn am... Show more

 • Promoted

IT Project Manager - Capital Market

QUANTEAM - North America (RAINBOW PARTNERS Group)guelph, on, ca
Full-time

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services.Through our core human values – proximity, teamwork, diversity, exc... Show more

 • Promoted

Director, Enterprise Risk Management

ML6 Search + Talent Advisoryguelph, on, ca
Full-time

Our client, a rapidly growing insurance organization, is seeking a strategic and collaborative Director of Enterprise Risk Management (ERM) to lead and evolve the organization’s enterprise-wide ris... Show more

 • Promoted

Cloud & Dedicated Hosting Provider Senior Ops. Architect

\"RMS\" Retail Marketing Solutions LLCguelph, on, ca
Full-time +1

Retail Marketing Solutions LLC “RMS”) is a Global Operations Agency specializing in:.Business Infrastructure and Practices Consultation).Domains | VPS & Dedicated Servers | Infrastructure Managemen... Show more

 • Promoted

Director, Enterprise Risk Management - ML6 Search + Talent Advisory

ML6 Search + Talent Advisoryguelph, on, ca
Full-time

Our client, a rapidly growing insurance organization, is seeking a strategic and collaborative Director of Enterprise Risk Management (ERM) to lead and evolve the organization’s enterprise-wide ris... Show more

 • Promoted

Endpoint Security Lead

Millenilinkguelph, on, ca
Full-time

Contract (6 Months) | Potential Extension.Millenilink is partnering with a large enterprise organization seeking an experienced Endpoint Security Lead to support a major endpoint hardening, applica... Show more

 • Promoted

Enterprise Risk Management Intern - Syntax

Syntaxguelph, on, ca
Full-time

The Enterprise Risk Management (ERM) team at Syntax is seeking a motivated and analytical.ERM Director and Senior Manager in enhancing risk reporting capabilities for the ERM program, primarily bui... Show more