Intermediate Quality Engineer

We are seeking an Intermediate Quality Engineer to help ensure the quality and reliability of our software products. In this role, you will design, develop, and maintain automated test suites, define key quality metrics, and collaborate with cross-functional teams to identify and resolve issues across the product lifecycle. You will also contribute to continuous improvement of testing practices to enhance overall product quality.

Position Responsibilities:

• Design, develop, and execute automated test cases and test suites from the ground up.
• Analyze test results, document findings, and report defects, progress, and status updates.
• Maintain accurate and organized records of testing activities and outcomes.
• Collaborate with software developers, product managers, and cross-functional stakeholders early in the development lifecycle to understand requirements and ensure strong test coverage.
• Identify potential risks and proactively recommend solutions to improve quality outcomes.
• Contribute ideas and initiatives to enhance existing testing processes, tools, and methodologies to improve efficiency and effectiveness.
• Develop and maintain test documentation, including test plans, test cases, scripts, and reports.
• Provide guidance and knowledge-sharing support to team members to promote collaboration and reduce duplication of effort.
• Participate in code reviews and advocate for quality best practices across the team.

Required Qualifications:

• Approximately 5 years of experience in quality engineering with a focus on automation testing.
• Experience developing automated tests using frameworks such as Selenium (TestNG), Playwright, or similar tools.
• Hands-on experience with API testing and familiarity with database testing concepts.
• Experience with UI test automation practices and tools.
• Familiarity with development and testing tools such as Eclipse, Postman (or similar tools), SOAP tools, JIRA, Confluence, Jenkins, and commonly used TDD/BDD frameworks.

Preferred Qualifications:

• Experience working in Agile environments, including participation in sprint ceremonies and iterative development processes.
• Strong collaboration and communication skills, with the ability to work effectively across distributed teams.

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .

Referenced Salary Location

CAN, Ontario, Waterloo, 500 King Street North

Working Arrangement

Hybrid

Salary range is expected to be between

$86,100.00 CAD - $136,100.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our .