Application Engineer - SFLC

Our client, a globally recognized premium retail and outdoor apparel brand, is expanding its Technology group to support rapid business growth, complex workflows, and sophisticated guest loyalty models.

As a Senior Application Engineer, you will play a pivotal role in enhancing the experience of the Membership Technology team while driving business outcomes that support Guest Services and After-Sales Support operations. Your expertise will guide team decisions, product capabilities, and software architecture. Collaborating within cross-functional Agile squads, you will work alongside a team of driven software engineers passionate about proactively improving existing systems, ensuring long-term operational stability, and delivering seamless brand experiences.

Location: North Vancouver, BC (Open to Hybrid or Full Remote)

Time Zone Requirement: Remote candidates must be committed to Pacific Time Zone (PST) hours.

Eligibility: Candidates must be legally eligible to work in Canada.



Advantages
Premium Global Brand: Work for a highly respected, world-class retail leader renowned for innovation, design, and quality.

Flexible Work Model: Enjoy a hybrid or fully remote work arrangement based out of a stunning headquarters in North Vancouver.

Architectural Influence: Lead a medium-sized product domain within a Core Customer 360 platform, influencing technical design and trade-offs for moderate-to-complex projects.

Collaborative & Active Culture: Join a team that heavily values mentorship, peer-to-peer learning, continuous improvement, and an active outdoor lifestyle.



Responsibilities
Domain Ownership: Own and lead a medium-sized product domain within the Core Customer 360 platform, balancing out-of-the-box Salesforce configurations with custom programmatic design.

Technical Leadership & Execution: Take complex user stories, break them down into sub-tasks, and execute them with relative ease and very little oversight beyond high-level direction.

Code Quality & Governance: Participate extensively in code reviews, define coding standards for the team, and mentor junior/intermediate developers via pair programming.

Platform Oversight: Lead ongoing platform security assessments, review Salesforce release updates, and document system components to refactor and optimize performance.

Cross-Functional Collaboration: Partner effectively with non-technical business members, helping to identify requirements issues and course-correcting strategies early.

Proactive Innovation: Move beyond simply checking off tasks—identify and build business cases for future technical enhancements and system optimization.



Qualifications
Experience: 8+ years of experience developing solutions on the Salesforce platform (specifically Service Cloud and Sales Cloud) within Agile environments.

Advanced Development Skills: Highly proficient in developing complex, scalable features using Flows, Apex, Lightning Web Components (LWC), and asynchronous processing in high-volume environments.

Integration Expertise: Proven experience designing and implementing robust integrations between Salesforce and external systems using REST, SOAP, and GraphQL APIs, emphasizing performance and enterprise architecture standards.

Modern DevOps Tools: Expertise leveraging Git, GitHub, and SFDX in VS Code to enable efficient version control, collaborative development, and CI/CD best practices.

Identity Modeling: Deep understanding of customer identity models, including Contact, Person Account, Individual, and unified customer profile patterns.

Soft Skills: Exceptional communication, problem-solving, and documentation skills, with a flexible and adaptable mindset when faced with ambiguity.

Nice-to-Have Qualifications:

Hands-on implementation experience with Salesforce Loyalty Cloud to translate business needs into scalable loyalty solutions.

Experience integrating Loyalty Cloud with adjacent platforms such as Marketing Cloud, Data Cloud, and middleware systems.



Summary
If you are a seasoned Salesforce engineer who thrives at the intersection of complex code development and strategic platform architecture, this is your opportunity to elevate a global brand's customer ecosystem. Bring your technical leadership, passion for engineering excellence, and love for the outdoors to a world-class team!



Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.