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Store Manager - -Apparel & Footwear (Premium Brand)JRoss Recruiters • British Columbia, MAPLE RIDGE
Store Manager - -Apparel & Footwear (Premium Brand)

Store Manager - -Apparel & Footwear (Premium Brand)

JRoss Recruiters • British Columbia, MAPLE RIDGE
10 days ago
Job type
  • Permanent
Job description

Description

Customer Experience & Sales Leadership

  • Lead and inspire the store team to consistently deliver an exceptional customer experience.
  • Ensure all customer service standards and operational expectations are executed consistently throughout the store.
  • Support omni-channel initiatives, including eCommerce fulfillment and in-store digital sales support.
  • Drive customer acquisition and retention through loyalty and credit programs.
  • Resolve customer concerns professionally while maintaining a positive shopping environment.
  • Maintain a visible and active presence on the sales floor, coaching teams in real time and driving engagement.

Operations & Merchandising

  • Ensure execution of visual merchandising, pricing integrity, promotional setups, and operational standards.
  • Oversee weekly pricing updates, merchandising programs, and promotional execution with a high level of accuracy.
  • Maintain inventory control standards and support annual inventory preparation and execution.
  • Ensure compliance with all company policies related to loss prevention, cash handling, audits, and health & safety.
  • Create and manage effective store schedules that support business needs and customer traffic patterns.
  • Monitor store performance metrics and implement action plans to drive operational and financial results.

Team Leadership & Development

  • Recruit, hire, coach, and develop a strong retail team focused on customer service and operational excellence.
  • Provide continuous coaching, mentoring, and performance feedback to management and frontline employees.
  • Conduct performance reviews, succession planning, and ongoing development conversations.
  • Foster a positive, inclusive, and motivating work environment built around accountability and teamwork.
  • Lead by example through professionalism, energy, and a strong customer-first mindset.

Requirements

  • 3–5 years of progressive retail management experience within a big-box, apparel, footwear, or high-volume retail environment.
  • Proven ability to lead, coach, and develop large retail teams.
  • Strong operational, organizational, and time-management skills.
  • Experience managing high-volume merchandising and promotional execution.
  • Strong communication and interpersonal skills.
  • Demonstrated ability to drive sales performance and operational results.
  • High energy, strong leadership presence, and a hands-on management style.
  • Comfortable working within a fast-paced, customer-focused retail setting.

Corporate Culture

  • Competitive compensation package
  • Performance-based incentive opportunities
  • Comprehensive benefits program
  • Stable and growing Canadian retail organization
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Store Manager - -Apparel & Footwear (Premium Brand) • British Columbia, MAPLE RIDGE

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