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Employer Experience Specialist at OMERSOMERS • Winnipeg, Canada
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Employer Experience Specialist at OMERS

Employer Experience Specialist at OMERS

OMERS • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
Join OMERS as an Employer Experience Specialist and enhance service for over 1,000 Employers in Ontario. This hybrid role leverages your communication skills and technical expertise to support pension inquiries.

As a key member of the Employer Experience Team, you will provide exceptional service and administration for our pension plan. This role emphasizes relationship-building and requires a minimum of two years in pension benefit administration. Develop your analytical skills through diverse tasks, ensuring accurate and timely information is communicated effectively.

Key Responsibilities: • Serve Employers via phone and digital channels • Process pension transactions efficiently • Resolve escalated inquiries expertly • Analyze data for problem-solving • Maintain high levels of productivity and satisfaction

Requirements: • 2+ years in pension benefit administration • Strong communication and technical skills • Positive customer service attitude • Ability to manage high-pressure situations • Discretion in handling sensitive information

Support our mission to empower members and Employers throughout their pension journey. #J-18808-Ljbffr
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Employer Experience Specialist at OMERS • Winnipeg, Canada

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