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Paladin Security
Healthcare Security Officers - -SCMH ( St. Clare's Mercy Hospital ).Paladin Security • Labrador City, ca
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Healthcare Security Officers - -SCMH ( St. Clare's Mercy Hospital ).

Healthcare Security Officers - -SCMH ( St. Clare's Mercy Hospital ).

Paladin Security • Labrador City, ca
5 days ago
Job type
  • Full-time
Job description
Overview St. Clare’s Mercy Hospital is a major acute care hospital in St. John’s operated by Newfoundland and Labrador Health Services, providing essential services such as emergency care, surgery, and inpatient treatment. It is a fast‑paced, high‑traffic environment with patients, visitors, and staff on site 24/7. Security at this location focuses on maintaining a safe and controlled environment through monitoring access points, conducting regular patrols, responding to incidents, and supporting hospital staff with safety concerns. Officers must demonstrate strong communication, professionalism, and de‑escalation skills while handling sensitive situations and ensuring patient confidentiality at all times.

Job Skills / Requirements Site Description St. Clare’s Mercy Hospital is a major acute care hospital in St. John’s operated by Newfoundland and Labrador Health Services, providing essential services such as emergency care, surgery, and inpatient treatment. It is a fast‑paced, high‑traffic environment with patients, visitors, and staff on site 24/7. Security at this location focuses on maintaining a safe and controlled environment through monitoring access points, conducting regular patrols, responding to incidents, and supporting hospital staff with safety concerns. Officers must demonstrate strong communication, professionalism, and de‑escalation skills while handling sensitive situations and ensuring patient confidentiality at all times.

Position Details Position:

Full‑Time Security Guard

Overtime:

After 48 hours

Schedule:

Continental Rotation

Schedule Example This position follows a continental rotation schedule with a combination of 8‑hour and 12‑hour shifts, including days, nights, weekends, and holidays.

Key Responsibilities

Conduct regular patrols of hospital grounds, including parking areas, hallways, patient rooms, and entrances/exits.

Monitor surveillance cameras and alarm systems; report suspicious activity immediately.

Control access points, ensuring only authorized individuals enter restricted areas.

Respond to emergencies (medical, fire, security threats) and assist during crises and evacuations.

Provide customer service by assisting visitors, patients, and staff while ensuring policy compliance.

De‑escalate conflicts and handle tense situations professionally.

Complete accurate daily reports, including incidents and security concerns.

Collaborate with hospital staff and law enforcement to maintain safety.

Enforce hospital policies, including visitor and patient protocols.

Prerequisites

Clear Criminal Record and Vulnerable Sector Check

Valid First Aid & CPR Level C (CSA‑approved)

Tuberculosis (TB) screening

Proof of full childhood/primary vaccinations

One adult dose of Tdap (age 18+)

Tdap booster required every 10 years

Valid Class 5 Driver’s License

English fluency (oral and written)

Previous experience in security, law enforcement, or related field preferred

Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certification required

Applicants without UOF/MOAB may enroll in Paladin’s UOF/MOAB training program prior to onboarding to meet position requirements.

Education Requirements (All) High School Diploma

Certification Requirements (All) First Aid and CPR - Level C Certification

Code of Conduct/Vulnerable Sector Check

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Healthcare Security Officers - -SCMH ( St. Clare's Mercy Hospital ). • Labrador City, ca

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