Accounts Receivable Supervisor (12 Month Contract)

DESCRIPTION DU POSTE

It's more than a job

As a finance professional at Kuehne+Nagel, your work includes managing budgets, strategic planning, and overseeing financial operations. You also help make ordinary and special moments possible for people around the world. Because your financial diligence allows your colleagues across the company to stay focused on the core of their work, whether it's getting vital healthcare products to those who need them or fresh fruit to children playing in the park. Finance work at Kuehne+Nagel, means more than we imagine.

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How you create impact

The Accounts Receivables Supervisor plays a key role in ensuring timely debt recovery to maintain healthy cash flow, while also minimizing financial risk by reducing overdue accounts and bad debt. In addition, this position fosters a positive and inclusive team culture that supports alignment with departmental goals and company values. Beyond overseeing day‑to‑day receivables operations, the role also includes developing and implementing effective collection strategies, as well as collaborating with cross‑functional teams to resolve payment issues and ensure compliance with internal policies. The Supervisor further provides leadership in performance monitoring, process improvement, and reporting to support strategic financial decision‑making.

Collections Strategy & Performance
• Develop and implement strategies to maximize cash collections and reduce overdue accounts
• Set departmental goals and KPIs; analyze collection metrics to identify improvement opportunities
• Monitor AR aging reports, portfolio volumes, and trends to ensure effective prioritization and resource alignment
• Prepare and present reports on collection activities, performance metrics, and risk indicators to stakeholders

Team Leadership & Development
• Recruit, train, and manage a team of Receivables Specialists
• Conduct performance reviews, provide coaching, and support career development
• Foster a collaborative, accountable, and inclusive team culture
• Facilitate ongoing learning through workshops, one‑on‑one sessions, and peer knowledge sharing

Operational Excellence & Compliance
• Oversee day‑to‑day receivables operations, including use of collections tools such as HighRadius
• Monitor the quality and utilization of the Dispute Management Tool
• Ensure adherence to company policies, ethical standards, and global accounting/finance guidelines
• Conduct periodic audits to ensure compliance and identify process improvement opportunities
• Review staffing levels and headcount to maintain budget alignment and operational efficiency

Customer & Cross‑Functional Collaboration
• Communicate with customers to resolve billing issues and negotiate payment plans
• Handle escalated disputes professionally while maintaining positive customer relationships
• Partner with finance, sales, and customer service teams to resolve payment‑related issues
• Coordinate with third‑party collection agencies when required
• Collaborate with the Credit Risk Team on legal or insured debt recovery cases

If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

This job posting relates to an available role and not a future talent pool.

What we would like you to bring

• Post‑secondary education in Finance, Business, Credit, or a related field (degree or diploma); Credit Certification is a strong asset
• 3+ years working experience in Credit and Collections Department setting
• 2+ years in a supervising or management role
• Strong business presentation skills required
• Proven ability to analyze data, solve problems, and exercise sound judgment
• High level of organization, attention to detail, and follow‑through
• Ability to manage change, resolve conflict, and adapt in a fast‑paced environment
• Strong customer orientation and ability to collaborate effectively across teams
• Proficiency in MS Office (advanced excel skills) and comfort working with operational data

What's in it for you

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target base salary range for this position is between $70,000 and $85,000. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. Artificial Intelligence (AI) tools may be used to support portions of the recruitment process, such as reviewing application materials or assisting with scheduling. These tools analyze information to help inform decision making; however, all hiring decisions are made by human reviewers. #LI-TD1

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.