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David's Bridal
Customer-Focused Alterations SpecialistDavid's Bridal • Winnipeg, Canada
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Customer-Focused Alterations Specialist

Customer-Focused Alterations Specialist

David's Bridal • Winnipeg, Canada
5 days ago
Job type
  • Full-time
Job description
Become an integral part of David’s Bridal as a Customer-Focused Alterations Specialist. In this role, you will deliver exceptional customer service while ensuring perfect fit and alterations for every gown.

As an Alterations Specialist, you will engage with customers, skillfully managing interactions across phone and in-store settings. Your responsibilities will include addressing customer needs, promoting alteration services, and collaborating with stylists to enhance gown fitting experiences. A commitment to maintaining high service levels is crucial.

Key Responsibilities: • Greet and assist customers throughout the alterations process • Resolve customer inquiries with confidence • Communicate the value of alterations for custom gowns • Ensure high standards in quality control of garments • Maintain an organized alterations area

Requirements: • High school diploma or equivalent degree • 1-2 years prior retail experience • Relevant sewing experience in special occasion attire • Knowledge of computerized POS systems preferred • Ability to stand and move for extended periods

Apply your customer service and sewing expertise at David’s Bridal today. #J-18808-Ljbffr
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Customer-Focused Alterations Specialist • Winnipeg, Canada

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