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Duke
Technical Account Manager Role in EngineeringDuke • Winnipeg, Canada
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Technical Account Manager Role in Engineering

Technical Account Manager Role in Engineering

Duke • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
Duke Marine is hiring a Technical Account Manager to support clients throughout the Americas. The focus is on technical account management, enabling customers to excel with Cadmatic software solutions.

In this role, you will lead onboarding efforts, provide training, and diagnose technical issues for customers. Collaborating with the Sales team, you'll conduct technical discovery, deliver product demonstrations, and maintain detailed account documentation. Your insights will enhance technical solutions and inform internal service development.

Key Responsibilities: • Act as the main technical representative for customers • Facilitate onboarding and training sessions for Cadmatic • Assess customer engineering workflows for better configurations • Troubleshoot technical challenges and coordinate solutions • Prepare product demonstrations tailored to client needs

Requirements: • Bachelor’s degree in engineering or equivalent • Experience with CAD, CAE, or PLM software systems • Background in marine engineering or advanced industrial fields • Strong ability to communicate complex ideas • Availability for travel to support customer needs

Utilize your engineering knowledge to drive customer success at Duke Marine. #J-18808-Ljbffr
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Technical Account Manager Role in Engineering • Winnipeg, Canada

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