lululemon Senior Director - North America Construction & Retail Facilities

Job Details

Description & Requirements

who we are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

a day in the life: what you'll do

• Lead a team responsible for executing all retail construction projects within North America (New Store Openings Optimizations, Renovations, Temp Spaces, Pop-up build outs, etc.
• Lead a team responsible for all Repairs and Maintenance programs within the North America Retail portfolio to ensure we maintain a safe, comfortable, and luxury experience for all guests and educators.
• Develop and implement new execution strategies, with a strategic focus on elevating quality and reducing costs to improve overall store economics
• Oversee the successful delivery of all projects on time and on budget while managing key project level milestones and metrics
• Oversee all major vendor relationships across the Construction and Facilities categories (50+ vendors) including onboarding/ offboarding vendors, establishing and maintaining service level agreements, and optimizing sourcing strategies
• Manage the timely execution of all repairs within established budgets and service level agreements.
• Manage the proactive replacement strategy for fixed assets nearing the end of their useful life
• Provide leadership to a team monitoring performance, conducting regular pace checks, and offering constructive feedback to support their professional development
• Partner and manage relationships with key internal stakeholders
• Provide leadership to a team monitoring performance, conducting regular pace checks, and offering constructive feedback to support their professional development
• Coach, mentor, and develop a team of skilled Construction and Facilities Management professionals
• Collaborate with Retail Operations, Construction, Real Estate, Store Design, Alternate Channels, Procurement, and FP&A on new ways of working in the pursuit of operational excellence
• P lay a key role in shaping strategic decisions for the area or team regarding capital and expense repairs/projects
• Establish collaborative partnerships with stakeholders throughout the organization to enhance communication and align objectives for successful outcomes.
• Utilize strong analytical skills to evaluate complex situations, analyze data, and provide informed recommendations for optimal solutions

qualifications

• 15+ years project management experience within a retail construction environment
• Facilities management or equivalent experience
• Vendor Management experience
• 10+ years of leading construction professionals, contractors, and teams
• Demonstrated experience in creating/managing a portfolio of projects from identification through to project close-out
• Expert in managing construction budgets, value engineering conversations and negotiating change orders
• Must be confident and concise in storytelling/presenting to Sr Executives (CEO, President and BoD) that is supported with proficient financial acumen
• Strategic, people-focused leader who can develop and mentor teams and getting them to excel in their role
• Must have strong and proven work ethic, operating with utmost integrity
• Expert negotiation skills and tactics, who can articulate a compelling argument and drive negotiations to a favourable conclusion
• Must be able to collaborate and enroll others with a desire for constant self-improvement and learning; experience working in a matrixed organization with a variety of stakeholders
• Must be versatile and able to manage multiple projects in various stages at any one time in the life cycle of a project
• Practiced in store development processes, vendor management, client relations
• P roficient in MS Office, Excel, Project, SharePoint
• Travel may be required to markets and store sites pre-, during and post-construction (up to 40% of your time)
• Bachelor's Degree, or equivalents from a 4-year college preferred

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

additional notes

Immigration support is potentially available for this role.

compensation and benefits package

lululemon's compensation offerings are grounded in a pay-for-performance philosophy that recognizes exceptional individual and team performance. The typical hiring range for this position is from $202,700 - $266,100 annually ; the base pay offered is based on market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our competitive annual bonus program and equity offerings , subject to program eligibility requirements.

At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:

• Extended health and dental benefits, and mental health plans
• Paid time off
• Savings and retirement plan matching
• Generous employee discount
• Fitness & yoga classes
• Parenthood top-up
• Extensive catalog of development course offerings
• People networks, mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.


workplace arrangement
Hybrid

In-person collaboration and connection is important to our culture. Work is performed onsite, minimum 4 days per week.

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