E-commerce Director - Pet Nutrition (Canada)

Job Description

This role is based in Bolton with regular in‑office collaboration expected. Flexibility is a key enabler—empowering associates to make choices that support both business outcomes and personal needs, including remote work. The E‑Commerce Director for Pet Nutrition is a member of the Canadian leadership team and is responsible for leading the One Demand E‑comm organization and shaping the digital growth agenda across Pureplay partners. This role oversees end‑to‑end business ownership for Amazon and Chewy, drives portfolio and channel pack strategy, leads retail media effectiveness, and ensures a Perfect Digital Store experience across platforms. The Director will partner cross‑functionally to accelerate profitable growth, strengthen brand equity online, and unlock new demand opportunities in service of the ambition to win and grow share in the dynamic and fast‑evolving online pet care landscape. What are we looking for?

Undergraduate degree required, preferably a BA/BS in Marketing or Business Administration. MBA or other graduate degree is an asset. 10+ years of experience in E‑Commerce, Digital Marketing, Category Management, or related commercial roles within the CPG Industry. Proven track record managing Amazon, Chewy, or other Pureplay businesses. Strong analytical and financial acumen with experience managing customer P&L performance including forecasting, trade planning, and margin management. Experience leading & developing high‑performing teams and working in a matrixed environment. Knowledge of retail media platforms (Amazon Ads, Chewy Media) and digital marketing & retail media fundamentals. What will be your key responsibilities?

E‑Commerce Leadership & Business Ownership

Lead the One Demand E‑Commerce team with clear strategic direction, capability building, and talent development. Own the full P&L performance for Amazon & Chewy including forecasting, planning, and growth delivery. Develop and execute customer‑specific business plans aligned with overall Pet Nutrition brand and category strategies. Growth Strategy & Portfolio Development

Define the Pureplay‑led growth agenda, identifying whitespace, emerging trends, and category opportunities. Drive portfolio strategy and channel‑optimized pack development, ensuring offerings meet digital shopper needs and platform economics. Partner with Marketing, R&D, Supply, and Finance to bring new innovation and channel‑specific solutions to life. Retail Media Strategy & Execution

Lead the retail media strategy across Amazon, Chewy, and other platforms to maximize ROI and accelerate traffic & conversion. Oversee the planning, activation, and optimization of retail media investments, leveraging data‑driven insights and full‑funnel measurement. Collaborate with media agency & Amazon Ads teams to ensure cohesive digital activation aligned to portfolio strategy. Perfect Digital Store Excellence

Own the Perfect Digital Store framework and deployment across online partners, ensuring excellence in content, search, ratings & reviews, availability. Continuously analyze platform performance and shopper behavior to create actionable insights and optimization plans. Leverage digital tools & AI capability to drive the Perfect Digital Store agenda and enhance content effectiveness. Cross‑Functional Collaboration & Leadership

Serve as the strategic connector between Sales, Marketing, Supply Chain, Finance. Influence senior stakeholders on investment needs, priorities, and strategic choices rooted in data and customer insights. Champion a digital‑first mindset and elevate e‑commerce acumen across the broader organization. What can you expect from Mars?

Work with diverse and talented associates, all guided by the Five Principles. Join a purpose‑driven company, where we’re striving to build the world we want tomorrow, today. Best‑in‑class learning and development support from day one, including access to our in‑house Mars University. An industry competitive salary and benefits package, including company bonus. The base pay range for this position at commencement of employment is expected to be between CAD 168,448.00 and CAD 221,088.00. This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.

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