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Bill Gosling Outsourcing
Director of Client Operations in BarrieBill Gosling Outsourcing • Winnipeg, Canada
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Director of Client Operations in Barrie

Director of Client Operations in Barrie

Bill Gosling Outsourcing • Winnipeg, Canada
3 days ago
Job type
  • Full-time
Job description
Elevate your career as a Director of 3rd Party Operations at Bill Gosling Outsourcing in Barrie, Ontario. Lead client portfolios in collections and recoveries while driving operational excellence in a hybrid model.

In this senior leadership role, you will oversee multiple client portfolios and drive performance across collections and recoveries. You will partner with Senior Management to develop strategies that translate the company's vision into operational reality, all while managing P&L and ensuring compliance. Your expertise in collections tactics and team development will be crucial in building high-performing groups.

Key Responsibilities: • Set strategy and objectives for client portfolios • Own operational performance and P&L responsibilities • Manage collections and post-charge-off activities • Recruit and develop front-line managers and teams • Monitor performance metrics and implement improvements

Requirements: • 8+ years of operations experience, 5+ in collections • 3+ years in senior leadership roles • Deep knowledge of recovery strategies and regulatory issues • Proven track record of meeting SLAs and KPIs • Strong financial acumen in budgeting and forecasting

Shape the future of operations with exceptional leadership, client management, and strategic insight at Bill Gosling Outsourcing. #J-18808-Ljbffr
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Director of Client Operations in Barrie • Winnipeg, Canada

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