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Brex
Consultant I for Client Onboarding at BrexBrex • Winnipeg, Canada
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Consultant I for Client Onboarding at Brex

Consultant I for Client Onboarding at Brex

Brex • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
Elevate the client experience as a Consultant I at Brex, based in Vancouver. This hybrid role bridges technical expertise and customer support, focusing on seamless onboarding for small to mid-sized businesses.

Join Brex as an Implementation Consultant I, where you will lead clients through their implementation journey. This role involves understanding customer needs, managing project deliverables, and ensuring effective configuration of Brex tools. Bring your organizational skills and customer-first approach to the forefront of financial transformation.

Key Responsibilities: • Facilitate customer meetings and manage implementation agendas • Translate business requirements into Brex configurations • Coordinate with stakeholders to ensure project alignment • Help clients adopt spend management systems effectively • Support training sessions and deliver change management materials

Requirements: • Minimum of 2 years in a customer service role within SaaS • Exposure to project management or implementation work • Excellent communication skills for technical and non-technical audiences • Organized, detail-oriented, and proactive • Ability to work cross-functionally to address client needs

Drive impactful changes for clients at Brex through expert guidance and effective onboarding strategies. #J-18808-Ljbffr
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Consultant I for Client Onboarding at Brex • Winnipeg, Canada

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