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LUXURY TRAVEL SPECIALISTVintage Hotels Inc. • Niagara Regional Municipality (Fonthill), ca
No longer accepting applications
LUXURY TRAVEL SPECIALIST
Vintage Hotels Inc. • Niagara Regional Municipality (Fonthill), ca
7 days ago
Job type
- Full-time
Job description
Lais Hotel Properties Limited is currently seeking a Luxury Travel Specialist to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team.
Job Title: Luxury Travel Specialist
Location: Niagara-on-the-Lake, ON
Property: Corporate Office
This posting is for a new vacancy within Lais Hotel Properties Limited.
Position Summary Ensures that all incoming reservation calls, email messages and on-line platforms are promptly and professionally addressed, as required in a manner consistent with Lais Hotel Properties’ Service First and Sales culture.
Duties and Responsibilities Primary Responsibilities:
Providing personalized and exceptional Guest service at every given opportunity
Answers incoming calls and secures the sale of overnight accommodations, spa services, dining reservations or events and activity
Meets up-selling and sales goals
Has a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional product and services meeting our Guests’ specific preferences
Personalizing, addressing by name, and assessing Guests’ individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests’ product or service needs
All other duties as assigned
Maintains strict level of privacy and confidentiality
Professional Requirements
Must be available to work weekends and holidays, and until 9 pm in the evening as required
Grade 12 Education combined with College Tourism or Hospitality courses
Basic computer and keyboarding skills including Microsoft Office
Previous up-selling and/or sales experience is considered an asset
Personal Attributes
Must be pleasant and cheerful
Must possess a professional and diplomatic demeanor
Must be a Team Player
Confidence in selling and up-selling products and services
Positive sales oriented personality
Desire to meet goals
Ethical and honest
Physical Requirements
Extensive use of the keyboard
Restricted to a desk for extended periods of time (up to 85% of shift)
Ability to adapt to high volume of calls
Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.
We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
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Job Title: Luxury Travel Specialist
Location: Niagara-on-the-Lake, ON
Property: Corporate Office
This posting is for a new vacancy within Lais Hotel Properties Limited.
Position Summary Ensures that all incoming reservation calls, email messages and on-line platforms are promptly and professionally addressed, as required in a manner consistent with Lais Hotel Properties’ Service First and Sales culture.
Duties and Responsibilities Primary Responsibilities:
Providing personalized and exceptional Guest service at every given opportunity
Answers incoming calls and secures the sale of overnight accommodations, spa services, dining reservations or events and activity
Meets up-selling and sales goals
Has a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional product and services meeting our Guests’ specific preferences
Personalizing, addressing by name, and assessing Guests’ individual needs to meet standards for additional products and services
Actively seeking ways to meet Guests’ product or service needs
All other duties as assigned
Maintains strict level of privacy and confidentiality
Professional Requirements
Must be available to work weekends and holidays, and until 9 pm in the evening as required
Grade 12 Education combined with College Tourism or Hospitality courses
Basic computer and keyboarding skills including Microsoft Office
Previous up-selling and/or sales experience is considered an asset
Personal Attributes
Must be pleasant and cheerful
Must possess a professional and diplomatic demeanor
Must be a Team Player
Confidence in selling and up-selling products and services
Positive sales oriented personality
Desire to meet goals
Ethical and honest
Physical Requirements
Extensive use of the keyboard
Restricted to a desk for extended periods of time (up to 85% of shift)
Ability to adapt to high volume of calls
Lais Hotel Properties Limited is committed to fostering a diverse, inclusive, and accessible workplace where all individuals are valued and respected. We welcome and encourage applications from people with disabilities, Indigenous peoples, racialized individuals, women, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of our team.
Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. If you require accommodation, please let us know and we will work with you to meet your needs.
We are an equal opportunity employer and do not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, or disability.
#J-18808-Ljbffr
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LUXURY TRAVEL SPECIALIST • Niagara Regional Municipality (Fonthill), ca
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