About the job
We have an exciting opportunity for an Operations Supervisor. The Operations Supervisor will operate out of our Sydney facility and report directly to the Operations Manager. The Operations Supervisor will be responsible for the overall outside and vault operations at the Sydney branch and will focus on team leadership and process improvement.
The Operations Supervisor will have full supervisory responsibilities with the opportunity to work on a variety of tasks that will allow him/her to not only practice current skills, but also develop new ones.
As a member of the leadership team, you will:
· Oversee the daily activities of the runs and vault, itinerary adjustment; preparation, receiving and shipment parcels and verify incoming/outgoing liabilities.
· Supervise the daily activity of the Vault and ensure the compliance.
· Maintain required security standard and check inventories daily.
· Ensure Productivity Standards for Customer Service Response Times & Cash in Transit are continually met and ensure all procedures and processes are performed in accordance with the General Security Regulations.
· Promote a positive work environment, with a focus on employee relations and diversity.
· Participate in selection of candidates to be part of your team and ensure staffing levels are maintained.
· Ensure grievances are addressed, make recommendations for disciplinary actions, and administer applicable Collective Bargaining Agreements.
· Investigate workplace vehicle accidents and personal injuries and provide a report of investigation findings to appropriate internal and external authorities while also making recommendations for preventative corrective actions.
· Provide direction and allocation of resources
What we’re looking for:
· You have previous experience within transportation and logistics, a unionized environment, the armoured car industry or similar environment
· You have excellent communication and organizational skills
· A good analytical proficiency with a strong customer focus and orientation
· You can manage conflicts directly, cooperatively and with attention to detail
· You have proven leadership abilities and can make accurate & logical decisions
· You are self-motivated and resourceful with the ability to motivate others
· You have previous experience with Power BI and Business Objects
· You have intermediate to advanced skill in Microsoft Excel
· A valid Driver’s License and Possession and Acquisition License (“PAL”) for both Restricted and non-Restricted, or the ability to obtain one within six months of taking this position
· Flexible with your availability to specifically cover nights, and/or days, weekends, afternoons when necessary
Qualifications
Operations Supervisor • Sydney NS
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