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Securian Canada
Bilingual Customer Service Agent - TorontoSecurian Canada • Winnipeg, Canada
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Bilingual Customer Service Agent - Toronto

Bilingual Customer Service Agent - Toronto

Securian Canada • Winnipeg, Canada
6 days ago
Job type
  • Full-time
Job description
Elevate your career by joining Securian Canada as a Bilingual Customer Service Agent in Toronto, ON. Engage with clients in both English and French while providing exceptional service every day.

As a Customer Service Agent, you will be integral in addressing customer inquiries, maintaining high service standards, and ensuring First Contact Resolution. This role requires strong communication and collaboration skills, along with proficiency in both English and French to engage effectively. Your ability to adapt and multi-task will contribute to sustaining an efficient, supportive work environment.

Key Responsibilities: • Respond to inquiries via multiple channels • Communicate clearly and professionally, both verbally and in writing • Assess customer needs and follow up promptly • Track and monitor customer issues using online systems • Promote financial services as appropriate

Requirements: • Proficient in English and French • Strong collaboration and communication skills • Attention to detail in all tasks • Ability to adapt and multi-task • Experience with online systems for issue resolution

Bring your bilingual skills and customer-centric approach to Securian Canada, ensuring quality service and client satisfaction. #J-18808-Ljbffr
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Bilingual Customer Service Agent - Toronto • Winnipeg, Canada

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