Talent.com
Home Hardware Stores Limited
St. Jacobs Customer Service Supervisor RoleHome Hardware Stores Limited • Kitchener North, ca
No longer accepting applications
St. Jacobs Customer Service Supervisor Role

St. Jacobs Customer Service Supervisor Role

Home Hardware Stores Limited • Kitchener North, ca
7 days ago
Job type
  • Full-time
Job description
Take the lead as a Customer Service Supervisor at Home Hardware in St. Jacobs. This pivotal role emphasizes team leadership, problem-solving, and enhancing customer service operations in a hybrid environment.

You will oversee the Dealer Services team, ensuring effective management of escalations and operational challenges. Your expertise in coaching and feedback will help develop a motivated workforce focused on high performance. By collaborating with various stakeholders, you will drive process improvements and streamline service delivery to our Dealers.

Key Responsibilities: • Provide leadership in day-to-day Dealer Services operations • Serve as first point of contact for Team Member escalations • Facilitate coaching and performance feedback sessions • Partner with Dealers and internal teams for resolution • Evaluate workflows to enhance efficiency and service

Requirements: • 3-5 years in customer service, ideally in a supervisory role • Proven skills in leading and developing teams • Strong communication abilities, both written and verbal • Technical knowledge of CRM systems and MS applications • Three days a week onsite at St. Jacobs location

Shape the customer experience and develop your skills as a Customer Service Supervisor with Home Hardware. #J-18808-Ljbffr
Create a job alert for this search

St. Jacobs Customer Service Supervisor Role • Kitchener North, ca

Similar jobs

Customer service supervisor (except financial services)

BITTS Testing ServicesGuelph, ON, CA
Permanent

Authorize routine deposits and withdrawals.Co-ordinate activities with other work units or departments.Establish work schedules and procedures.Co-ordinate, assign and review work.Organize and maint... Show more

 • Promoted

Frontline Supervisor - Packaging Team

PepsiCoCambridge, Region of Waterloo, CA
Full-time

Oversee a vibrant packaging team as a Processing Team Supervisor during weekend shifts.Collaborate across plant functions to inspire, motivate, and foster operational excellence.This frontline role... Show more

 • Promoted

Retail Customer Service Supervisor

PetSmartCambridge, Ontario (ON), Canada
Full-time

PetSmart does Anything for Pets - JOIN OUR TEAM!.Retail Customer Service Supervisor (Key Holder).At PetSmart, Anything for Pets begins with our people.Every associate plays a vital role in creating... Show more

 • Promoted

Starbucks Customer Service Supervisor

StarbucksCambridge, Region of Waterloo, CA
Full-time

Step up to a Shift Supervisor position at Starbucks and lead your team towards exceptional service and operational efficiency.Embrace the role of fostering a great customer experience.As a Shift Su... Show more

 • Promoted

Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupCambridge, ON, CA
Remote
Full-time +1

Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.No Customer Service Representative Agent experience needed.... Show more

 • Promoted

Bilingual French Customer Service Advisor

Hinduja Global SolutionsAyr, Canada
Full-time

Bilingual French Customer Service Advisor Job Description: As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environmen... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingNorth Dumfries, Ontario
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausBrant, ON, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Supervisor, Bakery-Production - Rotating Shift

Aspire BakeriesBrantford, ON, CA
Full-time

Hungry for a career that’s as rewarding as it is delicious?.At Aspire Bakeries, we don’t just bake breads, cookies, and cakes – we create foods that bring people together.From La Brea Bakery® artis... Show more

 • Promoted

Customer Service Center Supervisor

SercoKitchener, Region of Waterloo, CA
Full-time

Step into a supervisory role with Serco Canada Inc.Customer Service Center Supervisor in the DriveTest Centre.You will be responsible for leading staff and enhancing service delivery.As a Center Su... Show more

 • Promoted

Battery Storage Electrical Supervisor Role

Valard GroupElora, ON, CA
Full-time

Advance your career with Valard Construction as an Electrical Supervisor focused on battery energy storage systems in Elora and Jarvis, Ontario.Oversee construction operations and crew safety.As th... Show more

 • Promoted

Bilingual Customer Service Specialist - MC Commercial Inc.

MC Commercial Inc.guelph, on, ca
Full-time

Major Responsibilities of the Role:.As a Mabe Customer Service Specialist, you will receive inbound calls from our customers within Canada.You will be responsible for the effective and efficient ha... Show more

 • Promoted • New!

Armouring / Cabling Supervisor

Nexans USA IncFergus, ON, CA
Permanent

At Nexans, our global vision is to electrify the future.For over a century, Nexans has played a crucial role in the electrification of the planet.With around 28,000 people in 42 countries, the Grou... Show more

 • Promoted

Supervisory Role in Customer Service

Shoppers Drug MartGuelph, ON, CA
Full-time

Enhance customer service in your community as a Front Store Supervisor.Oversee cash operations, staff training, and merchandising to create a great shopping experience.In this essential role, you w... Show more

 • Promoted

SAP Client Delivery Manager - Yochana

Yochanaguelph, on, ca
Full-time

Client Delivery Manager (CDM) MEE What you`ll do: Summary: You will be the main point of contact for SAP's private cloud customers - this includes our offerings RISE with SAP S/4HANA Cloud, private... Show more

 • Promoted • New!

Consumption Project Manager

Ascendionguelph, on, ca
Full-time

Ascendion is a full-service digital engineering solutions company.We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees... Show more

 • Promoted

Retail Customer Service Supervisor

PetSmart Store Support Group, Inc.Cambridge, Region of Waterloo, CA
Full-time

PetSmart does Anything for Pets – JOIN OUR TEAM!.Retail Customer Service Supervisor (Key Holder).Group Registered Retirement Plan (RRSP) with company match.Paid Time off for full-time associates.Pe... Show more

 • Promoted

Customer service supervisor (except financial services)

BITTS Testing Services Inc.Guelph, Ontario, Canada
Permanent

Authorize routine deposits and withdrawals.Co-ordinate activities with other work units or departments.Establish work schedules and procedures.Co-ordinate, assign and review work.Organize and maint... Show more

 • Promoted

Chef d’équipe du service à la clientèle, bilingue (français/anglais) - Customer Care Lead,

Bilingual Sourceguelph, on, ca
Full-time

Chef d’équipe du service à la clientèle, bilingue (français/anglais).Échelle salariale de 55 000$ - 65 000$ (selon l’expérience), plus une prime.Avantages sociaux incluant une couverture santé, den... Show more

 • Promoted

Customer service represeantative

Reliance Comfort Limited Partnership o/a Reliance Home ComfortCambridge, Region of Waterloo, CA
Full-time

Find Your Limitless with Reliance.We have ambitious growth plans and are looking for Team Members who want to grow with us.At Reliance, we pride ourselves on the fact that we provide limitless oppo... Show more