Talent.com
Rexroth
Customer Experience Intern - Bilingual (French & English)Rexroth • Welland, Ontario, Canada
Customer Experience Intern - Bilingual (French & English)

Customer Experience Intern - Bilingual (French & English)

Rexroth • Welland, Ontario, Canada
7 days ago
Job type
  • Full-time
Job description
Job Description

The Customer Experience Intern is responsible for managing the sales fulfillment process, while coordinating with internal departments and external plants to ensure timely and accurate delivery of materials. This role will work towards continuously optimizing the customer experience - resulting in market best customer satisfaction, customer interaction tools, sales growth and profitability.

Tasks include but are not limited to:

  • Maintaining designated “key” customer accounts & manage all of the requirements related to order fulfillment
  • Entry, confirmation, and management of sales orders, including forecast alignment
  • Customer order resolution with Internal Sales: pricing – delivery – quality – quantity etc.
  • Customer relationship: regular touchpoints with customer to discuss planning overview, lead times, expedites/escalations, phase in/phase out
  • Offer exceptional customer service with professional, prompt, timely responses & actions (to both internal and external customers)
  • Analyzing backlog reports and initiate proactive communication with vendors to expedite product procurement
  • Coordination and resolution of SAP issues
  • Maintaining material master and information record data in SAP
  • Credit management
  • Other duties as assigned

Qualifications

  • Must be enrolled in a Business Administration, Marketing, Communications college or university program, or a recent graduate (within the last 6 months)
  • Bilingual (English and French)
  • 1-2 years customer service experience preferred
  • Strong customer service skills
  • Strong time management skills
  • Excellent verbal and written communication skills
  • SAP experience is an asset
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Ability to multitask and prioritize
  • Strong problem-solving and analytical skills
  • Demonstrated ability to work effectively in a team
  • Attention to detail and accuracy in data entry and management
  • Willingness to learn and adapt to new technologies and processes



Additional Information

By choice, we are committed to a diverse workforce and are an equal opportunity employer. Bosch Rexroth welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process.

Create a job alert for this search

Customer Experience Intern - Bilingual (French & English) • Welland, Ontario, Canada

Similar jobs

Bilingual Customer Engagement Associate

BET99st catharines, on, ca
Full-time

BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growing our customer base and expanding our inte... Show more

 • Promoted

Venture Capital Intern - st catharines

Wall Street Oasisst catharines, on, ca
Full-time

Venture Capital Internship - WSO Global Talent Program.Wall Street Oasis is the largest career community focused on careers in finance, with over.Do you want experience that helps you build a stron... Show more

 • Promoted

Bilingual Digital Support Coordinator

Empire Lifest catharines, on, ca
Full-time +2

Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more

 • Promoted

Customer Experience Specialist

Gemini Groupst catharines, on, ca
Full-time

At GoldCare, we're on a mission to make healthcare smoother and smarter delivering cutting-edge information management software that empowers clinics, and providers to focus less on paperwork and m... Show more

 • Promoted

Chef d’équipe du service à la clientèle, bilingue (français/anglais) - Customer Care Lead,

Bilingual Sourcest catharines, ON, ca
Full-time

Chef d’équipe du service à la clientèle, bilingue (français/anglais)</b></p><p><br></p><ul><li>Échelle salariale de 55 000$ - 65 000$ (selon l’expérience),... Show more

 • Promoted • New!

Lead Inspiring Team as Interim Coordinator in Retail Success

LVMH GroupSt. Catharines, Niagara Region, CA
Temporary

Become the catalyst for store success as an Interim Lead dedicated to team inspiration and client satisfaction.Leverage your retail experience to enhance team performance in a lively environment.In... Show more

 • Promoted

Venture Capital Intern - Wall Street Oasis

Wall Street Oasisst catharines, on, ca
Full-time

Venture Capital Internship - WSO Global Talent Program.Wall Street Oasis is the largest career community focused on careers in finance, with over.Do you want experience that helps you build a stron... Show more

 • Promoted

Customer Experience Manager - st catharines

Gemini Groupst catharines, on, ca
Full-time

At GoldCare, we're on a mission to make healthcare smoother and smarter delivering cutting-edge information management software that empowers clinics, and providers to focus less on paperwork and m... Show more

 • Promoted

Customer Experience Advocate - Bilingual

Too Good To GoPort Colborne, Niagara Region, CA
Full-time

Empower your community as a Bilingual Customer Experience Advocate! Work remotely to provide exceptional support while promoting a movement against food waste.This role is dedicated to ensuring use... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausPelham, ON, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Bilingual Customer Engagement Associate - BET99

BET99st catharines, on, ca
Full-time

BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growing our customer base and expanding our inte... Show more

 • Promoted

Customer Experience Specialist - Gemini Group

Gemini Groupst catharines, on, ca
Full-time

At GoldCare, we're on a mission to make healthcare smoother and smarter delivering cutting-edge information management software that empowers clinics, and providers to focus less on paperwork and m... Show more

 • Promoted

Growth Lead

Lilo Socialst catharines, on, ca
Full-time

Lilo Social is a full-funnel eCommerce growth agency specializing in acquisition and retention for direct-to-consumer brands.With a team of over 75 professionals, we deliver best-in-class paid medi... Show more

 • Promoted

Venture Capital Intern

Wall Street Oasisst catharines, on, ca
Full-time

Venture Capital Internship - WSO Global Talent Program.Wall Street Oasis is the largest career community focused on careers in finance, with over.Do you want experience that helps you build a stron... Show more

 • Promoted

Client Advisor Intern

RBCSt. Catharines, Niagara Region, CA
Full-time

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs.You will champion the RBC brand and drive business by supporting new client acquisi... Show more

 • Promoted

Customer Experience Manager

Gemini Groupst catharines, on, ca
Full-time

At GoldCare, we're on a mission to make healthcare smoother and smarter delivering cutting-edge information management software that empowers clinics, and providers to focus less on paperwork and m... Show more

 • Promoted

Bilingual Digital Support Coordinator - Empire Life

Empire Lifest catharines, on, ca
Full-time +2

Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more

 • Promoted

Bilingual Digital Support Coordinator - st catharines

Empire Lifest catharines, on, ca
Full-time +2

Bilingual Digital Support Coordinator.Location: Anywhere in Canada, Remote/Hybrid.The total target compensation (TTC) range, including salary and target bonus, is $55,968 - $84,800.This TTC range i... Show more

 • Promoted

Bilingual Customer Engagement Associate - st catharines

BET99st catharines, on, ca
Full-time

BET99 is Canada’s Premiere Online Sportsbook and Casino.Since launching in 2020, we have continuously innovated the online gaming landscape, rapidly growing our customer base and expanding our inte... Show more

 • Promoted

New Business Specialist

Empire Viest catharines, on, ca
Full-time

Spécialist, Nouvelles affaires.La fourchette de rémunération cible totale (RCT), qui comprend le salaire et la prime cible, est de 55 968 $ à 84 800 $.Cette fourchette de RCT ne s’applique qu’aux p... Show more