Facilities Support Services Lead

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview Provide efficient and effective delivery of support services covering environmental services, facilities, security, maintenance and, if applicable, medical device reprocessing for the assigned site/service provider, service, and/or community. Manage and coach a customer‑centric team with timely, reliable, responsive service and support aligned to provincial and regional standards to achieve key performance indicators. This position provides leadership to staff and acts as a liaison where applicable with the region as well as shared services critical to the effective functioning of health services operations. Provide insight and local expertise on site assets such as facilities and equipment to the Director of Facilities Support Services and to Shared Health Shared Services, with accurate information and advice in support of the site/service provider and/or community operating plans to ensure the provision of reliable province‑wide and multidisciplinary respectful health services for environmental services and facilitate management.

Responsibilities

Ensure the efficient and effective delivery of support services covering environmental services, facilities, equipment and maintenance for the site/service provider and/or community area within the guidelines established by the Winnipeg Regional Health Authority.

Build and manage a client‑centric team that provides timely, reliable, responsive environmental services and facilities services and support.

Liaise with region and Shared Health capital planning to assist on projects such as building construction and security projects for the site/service provider and/or community.

Liaise with region and Shared Health clinical engineering to assist on projects such as building construction and security projects for the site/service provider and/or community.

Maintain the physical assets (property and equipment) of the relevant site to ensure the provision of reliable and respectful health services.

Provide oversight and management to maintenance, tradespeople, power engineers, security (if applicable), housekeeping/environmental services, food (if applicable) and MDR.

Provide site incident control and business continuity and coordination of the site plan.

Experience

5 years of progressive management experience preferably in a healthcare environment, including five years building and leading a high‑performing team; two years coordinating support functions such as maintenance logistics, technical, safety and fire safety training, and human resource management; and two years managing in a unionized environment.

Education

A post‑secondary degree in a related discipline from an accredited educational institution.

Facilities management certificate/diploma or certification is an asset.

An equivalent combination of education and experience may be considered.

Lean Six Sigma certification is an asset.

Project management or change management certification is an asset.

Certification / Licensure / Registration

Active member in good standing of an associated regulatory body as appropriate.

Qualifications and Skills Demonstrated senior leadership capabilities. The provincial health system in Manitoba has adopted the LEADS in a Caring Environment framework.

Physical Requirements

Must be able to accompany staff to work at heights, within small spaces and to climb, reach, kneel, and squat to examine facilities related issues.

Must be able to work safely in a typical computerized office environment with frequent meetings around the facilities throughout the organization.

Interruptions to respond to questions are common; schedule dedicated and focused time for planning and concentration can be scheduled.

Regular travel throughout the service area requiring a valid Manitoba driver’s license and use of a personal motor vehicle.

Required Clearances This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

EEO Statement We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process. Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self‑identify as being of Indigenous descent in their cover letter/application.

#J-18808-Ljbffr