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Northern911
Northern Communications Customer SpecialistNorthern911 • Ahuntsic North, ca
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Northern Communications Customer Specialist

Northern Communications Customer Specialist

Northern911 • Ahuntsic North, ca
6 days ago
Job type
  • Full-time
Job description
Become a Customer Specialist at Northern Communications, where your bilingual skills in English and French will shine during day shifts. Help bridge connections while addressing customer needs in a meaningful manner.

This position is suited for proactive individuals who thrive under pressure and are eager to assist others. You will engage with diverse callers, utilizing your communication skills to provide accurate and empathetic responses. This role emphasizes teamwork, continuous learning, and ensuring every call contributes to community support.

Key Responsibilities: • Provide care and reassurance as a point of contact • Identify caller needs and coordinate proper responses • Communicate follow-ups through emails or texts • Operate communication consoles effectively • Maintain clarity and positivity in every interaction

Requirements: • Secondary School Diploma is a must • Prior customer service experience preferred • Exceptional active listening and communication skills • Typing speed of 30 words per minute required • Availability to work flexible shifts including weekends

Make an impact on your community by offering unparalleled support through Northern Communications. #J-18808-Ljbffr
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Northern Communications Customer Specialist • Ahuntsic North, ca

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